Does this product work well in controlling curly hair? I use the super hold but i just wanted to know if this is better when it comes to control.

Absolutely. Holds the hair whichever way you want

Does this product work on longer hair

When my hair is short/shortish, I use this product and it's perfect (along with the Grooming Spray--can't stress enough how great the Grooming Spray is). When it's longer, I find the Blind Barber 90 Proof works best for me... And a mix of the two when my hair is in between.

I just opened my new canister. it looks dry and cracked . is this normal? should i add water?

No it is not. Seems like it cold or too hot! I would let it sit for a couple of days

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