Smart Counter Retail People Counter - Infrared & Wireless, Battery Operated, Hourly & Daily Statistics with Data Storage, Easy to Install, Upgraded, Black

This counter simply doesn’t do what it promises. It loves to count shadows, slow walkers, and probably the occasional breeze, but when it comes to actual people, accuracy is hit-or-miss. Installation is quick enough, but that’s about where the positives end. For something priced like it should be, it’s surprisingly basic—no app, no real features, just a tiny screen and a reset key that wipes your data instantly. Long-term use? Forget it. Mine went from “kind of working” to “making up numbers” faster than I could trust the results. If you’re looking for a people counter, this feels more like a random-number generator with batteries.

feels super lightweight and plasticky, definitely not premium build quality. that said, it works. counts people as they walk in and out, though i wouldn’t trust it for *super* precise data. if two people walk in close together it probably logs them as one & it doesn’t seem to know the difference between someone entering or leaving. setup is easy enough, but the interface feels straight out of 2005, tiny buttons, old-school display, and a clunky transfer to a memory card type process. still, once you load the data onto a computer, the spreadsheet is actually pretty decent. everything’s date and time stamped so you at least get a general sense of traffic trends overall, it’s fine if you just want a rough idea of how many people come and go, not if you need exact data. pretty cheap feel, but gets the job done so I'm cool w/ it

This counter works. It counts passes between the two sensors and it's easy to hang up and unobtrusive. There are some problems with it though. First, price. For what you get, it's too pricey. Second, the buttons you use to program it are impossible to see most of the time so I keep having to shift it around to get the best light to even see the silly things. Third, in making it small and unobtrusive, it's also a pain to set the date and time and pull the data off. It's like setting an old alarm clock and if you go too far, you have to go all the way around again. I still haven't been able to actually clear the memory after pulling the data off it. And the process to pull the data off it is clunky. Yes, you get hour by hour data but if you set the date or clock wrong (which is easy to do since you are forced into using European date codes and 24-hour time, no choice) then you have to figure out what you did wrong and relabel everything. Which is a pain. The hourly data is nice but oof. Gotta set the clock right. Finally, I don't think it's counting correctly. We have noticed that it seems to be counting people who go by in groups as one person. Which I guess makes sense. If they all break the sensor together.... So our venue pretty much only has customers show up in groups so it's impossible to tell how many people actually came to a free event. Did 20 people come? Did 60 people come? No clue. Over the weekend we had close to 300 people in our building, with people walking back and forth in front of the sensor for four hours. I expect that if it was counting correctly it would have had at minimum 500-600 passes (I myself went by the sensor at least a dozen times) It counted a whopping 200 people. It's nowhere near as accurate as they advertise it. It does give us some valuable data on quieter days but on big nights, worthless.

I tried a lot to make this work at trade shows and just couldn't get it to work right. I tried traffic across the hall and traffic into my booth. The numbers seemed generally associated with traffic but didn't give reliable counts. I think I'll have to go with a more expensive approach to get good results.

I had ordered this product for my business. It worked fine for exactly 3 months. Then it started having really high numbers. I had staff manually count people coming through and it was off by hundreds! It went from about 130 people per day to 450 and 600 per day! For the price that you pay for this, it is NOT worth it. Save your money and buy something else. This product is awful!

Unit is easy to install and does indeed track large objects. You'll want to consder exactly where to install it, as it can be a bit sensitive to over-count objects that stay in its path too long while shifting slowly (think two people who enter one after the other, but the front person enters slower than normal.) It uses batteries and is not rechargeable, although you can use a USB cable to download the data it collects. The data is formatted in a way that is fairly easy to plug into Excel to manipulate and use.

Unless you are only allowing people through one at a time, this counter is pretty useless, in my opinion. We had originally planned to use it for an event rather than the old school handheld click counters. However, after testing it at home using various scenarios, we decided handheld click-counters, as annoying as they are, were a better option. It counted things we did not want counted (like pop-up chairs) but could not distinguish between a group moving through and a single individual... so, if we had four people pass the sensors at the same time, it would count us as one person... yet, carrying a pop-up chair with an individual counted it as two. If you only need an approximate count with some room for error, this is not a bad counter. But, if you are required to have an exact count (or a count with a very tiny margine or error), it is not going to work.

The SmartCoounter Retail People Counter has been a fantastic addition to our store. It’s incredibly easy to install and operate, with no complicated setup required. The battery operation makes placement flexible, and it tracks every customer crossing accurately. I love the built-in data storage—super helpful for understanding foot traffic patterns and planning staff coverage. For the price, this is a great investment for any small business or retail shop. Simple, reliable, and effective!

Works well and the data pull feature works great.

I was so underwhelmed when I received this. It arrives in a small plain brown cardboard box. Inside are the 2 units, a magnetic reset key, 4 self-adhesive pads and a single sheet instruction page. The units themselves look like they have been designed and built using kit parts from Maplins. The plastic feels cheap and tacky. 4 AAA batteries (not supplied) are required to power the devices. The instructions are severely lacking. A QR code gave a glimmer of hope that more comprehensive instructions would be available, but it just takes you to their WhatsApp page. Despite that the units are fairly simple to use - add the batteries, set them up facing each other and they start counting. They are sensitive, possibly too sensitive. They are supposed to default to counting every second movement, but in my tests, they picked up every movement no matter how small in both directions, so single visitors would be (at least) double counted - once on arrival and once on exit. That appears to be mode 1, but I couldn't work out how to switch to mode 2 and the instructions didn't help me. I also struggled to reset the device because, again, the instructions were too vague, but after trial and error, I managed to work out what to do with the key. According to the listing "Does not respond to a wave of the hand, short-term signal loss and other minor interference" but I found that not to be the case, I could trigger a count with exactly that - a wave of the hand. At the time I received these, they were £120. I don't really have any frame of reference but given this is just an IR transmitter and an IR receiver in cheap plastic cases that seems far in excess of their true value. It's a niche product and may be exactly what you are looking for, but I don't think that price is close to being justifiable when they can't even provide reasonable instructions and a 4 pack of batteries.

I used this to track how many people came to my charity event, and it worked perfectly. It was easy to set up and use straight out of the box, which was a big help when I was already busy with other event preparations. The counter records hourly and daily stats, so I could keep an eye on the numbers throughout the day without any fuss. The device itself feels well-made and reliable. It runs on batteries, so I didn’t need to worry about plugging it in or finding a power source, which was ideal for the event space. It’s also compact and unobtrusive, which made it easy to place by the entrance. Overall, it’s a really handy tool for keeping track of visitors, and I can see it being useful for all kinds of events or even retail spaces. I’m really pleased with how well it worked.

So, first impressions – both modules feel like they are made from cheap feeling plastic with one of them having a basic LCD display like an old cheap digital watch. They are very light (without batteries) which is good because they come with double sided sticky pads to help you mount them – screws can also be used. Included is a 1GB Micro-SD card and USB SD Card reader. Setup is very straight forward – Simple install both modules across an entrance in line with each other and then remove the Micro SD card when you want to extract the data. The data is stored in a CSV format that can then be formatted using an application like Excel. There is no software included. There are no batteries included which for £185 at time of review you think they would have included some. Works well, is easy to install. Batteries being rechargeable would have been nice. The price for the features does seem about right when compared to others on the market.

My first impressions upon opening the box was that these counters are very cheaply made. I struggled to follow the instructions to set the date/time but fitting them was simple enough and they work to count one way (so people entering are not double counted when they leave). You need to make sure you install them with the correct orientation or you will be counting leavers rather than arrivals. My next disappointment is with the data. It is very basic and is downloaded as a CSV file - so unless you are reasonably competent with excel, you may wonder what the jumble of figures is - which does rely on you having date and time correctly set on the unit. If you are OK on excel then you will be able to graph up the data. Overall, it does what it says but I do feel a little underwhelmed by it. I expected more for nearly £200