RAINPOINT WiFi Sprinkler Timer 2 Zone, Smart Water Hose Timer 2 Outlet - Timer Only, Without WiFi Hub, Must Use with 2.4Ghz WiFi and TWG004WRF WiFi Hub (Lot Number After 202108)

Over the last 3 years I have purchased 6 of the single timer versions of this product plus 2 hubs. We do not have an in-ground sprinkler system and these have worked wonderfully for our drip watering systems at various location in our yard, as well as multiple daily watering for new grass seed where patching bare spots or repairing damage. Each timer can be set up on the phone app with 3 daily schedules (when to start and how long to run), each of which can be on any day or days of the week. Since all of this is wifi instead of bluetooth, you can adjust this from anywhere you have internet access. There are also 3 rain delay choices of 24, 48 and 72 hours so that you can pause the schedules for each timer. Which leads to one of my minor but real disappointments in the app: you have to set the rain delays for each timer. So, in my case, I have to go into the settings for each of the now-eight timers one at a time and hit the rain delay. OMG, if it's raining in the front yard then it's also raining in the side and back yards, just give my the option of a universal switch that affects all the timers as a group! It would also eliminate the air-headed moments where I miss changing one of them as I go thru the whole group. My other minor complaint is that the battery holder is extremely hard to remove. Since it is obviously super-important that the compartment be waterproof, I get it, but I've actually broken a flange on a couple of them while trying to pull it out. I have now learned that it is a a bit easier to put your hands around the unit and push the holder out from the body rather than try to pull it out. And speaking of batteries, it is specified that you should not use rechargeable ones but I have done so from the start without any problems. They last throughout the entire season. I do wish the app would show battery strength tho. I've had one significant issue with the timers, repeated a couple times. and each time their tech support has promptly and thoroughly corrected it. That issue is that the coupling at the top (the part that screws onto the hose bib), can break from the weight and pull of a hose, so you have to be careful to minimize that tension as much as possible. However, each time one of them broke they promptly sent me a replacement timer. BTW, this 2-zone timer has addressed that issue by replacing the plastic coupler with metal one that I assume will hold up much better. So, I cannot recommend these timers strongly enough, especially if you go for the 2-zone model with the metal coupling.

I've been working with the RainPoint 2 zone controllers since October of 2023. I started with one unit and then added 3 more in the spring of 2024 to max out my hub with 4 controllers (giving me 8 zones). Everything worked really well for a few weeks but eventually 2 of the units decided to stop working and would no longer connect to the hub. One was blinking white and red repeatedly over and over. RainPoint customer service was very responsive but the replacement units were very slow to ship when I needed them most. The process took a a week or two where my expectations were that they could simply place another Amazon fulfillment order which should have only been 1-3 days. They also didn't request for me to return the defective unit so I question whether they even care about the root cause of the defect. I learned that the controllers are not connected by WiFi but by low frequency proprietary radio signals. This helps save battery life and increases the signal distance but you cannot extend the range by adding more WiFi access points and can only do so by adding another RainPoint hub. I have not tried adding a 2nd hub yet. The software is a great start but has some shortcomings compared to the big brand irrigation controllers. Most significant is the rain sensing abilities. They ask you to put in your location but their location database does not accurately list the location I pinpointed. It was saying I lived in some place called Long Beach but there is no such location near me. They also have a different series called Smart+ which does have a high precision rain sensor but it is NOT compatible with the yellow zone controllers I purchased. Why not? Apparently there's even a different app for the Smart+ devices. Seems like a missed opportunity for them to be incompatible. The soil moisture sensors (green) are not always accurate and are too expensive to buy one for each of your zones. You should be able to share the soil sensing data across all your zones but it only allows you to pair with a single zone. And to change zones you have to get a screwdriver out and find a hidden button to re-pair it. Not intuitive or user friendly. The software also limits you to watering 3 times per day per zone. This should be at least 5-8 for those of us who would prefer to water in shorter intervals more frequently which is helpful for certain gardens / plant types, especially with drip irrigation / mysting. Otherwise everything worked pretty well and I am overall happy with these and still using them. In summary: - Please try to improve shipping time of replacement units when applicable - Please work on more frequent software updates and have a website dedicated to project management of customer requests, whether the request is valid and accepted by the product design team, prioritization, and estimated completion dates - Please make your Smart and Smart+ product lines compatible with each other or make a precision rain sensor for the Smart line as well. - Please fix the location database to accurately represent the location that someone selects.

The RAINPOINT WiFi Sprinkler Timer 2 has been a total game-changer for my lawn and garden. Setup was straightforward, and the app is very intuitive—scheduling and adjusting watering times from my phone is incredibly convenient. I love the flexibility it offers with multiple zones and smart watering features that help conserve water based on weather conditions. After about 6 months of regular use, one of the components started to malfunction. I reached out to RAINPOINT’s customer service and was genuinely impressed. They responded promptly, diagnosed the issue, and quickly sent a replacement part at no cost. Their professionalism and commitment to customer satisfaction really stood out. If you’re looking for a reliable, easy-to-use smart sprinkler system backed by exceptional support, this is a fantastic choice. Highly recommend

I have 4 hubs and 8 units. They run everything from our irrigation to our pool and our roof sprinklers ( in case of fire I can turn on by the app). I recently had a problem with one of the timers. Company replaced it immediately.

I love using rain point devices. I Have been using the TTV103 model Work very well for me. While I'm away or set scheduled water system for my grass and flowers.