Brother QL-810W Ultra-Fast Label Printer with Wireless Networking

The printer works only at 120v so I had to buy an adaptor.Money wasted

Blew up in smoke Immediately and couldn’t return it

La compré para etiquetas de productos que envío a almacenes de diversas plataformas de venta (esta y otras)... NO ES MUY PRÁCTICA. las etiquetas son en rollo y de ese rollo corta el tamaño de la etiqueta a la medida. Sería mejor las que vienen precortadas y que se imprimen todas en una sola tira y las vas desprendiendo conforme las usas. Por otro lado, debes comprar carretes especiales (además de la compra de la máquina) para cada tamaño de rollo de etiquetas. La calidad de impresión no es buena, quedan muy grises las etiquetas y lo peor es la configuración. Hay que hacer acrobacias para poder configurarla y cuando quieres imprimir, no es como una impresora común en la que mandas directo a imprimir. Las plataformas te generan los códigos de impresión en un archivo de texto que debes "traducir" mediante otros softwares en información que la impresora pueda imprimir. La mantendré pero estoy en búsqueda de otra que sirva mejor para este fin.

El soporte de Brother para Mac es Pésimo, se compró por que supuestamente funcionaba con Mac pero es difícil usarla, no sirve para usar con formato ZPL, después de muchos intentos finalmente funcionó pero apenas apareció una actualización de Mac Os dejó de hacerlo, se suponía que la actualización aparecería a principios de mes y hasta el día 16 apareció una supuesta actualización que al instalar NO funciona cuando Brother indica que es compatible con la Versión 11 de Mac Os, así que durante un Mes no se ha podido imprimir. Por otra parte las etiquetas son difíciles de encontrar en algunos tamaños y las que están disponibles son muy caras, se consiguieron finalmente en Estados Unidos pero igual no se pueden usar, por que el Software no funciona.

Everything about this printer is a nightmare. Many hours were wasted just attempting the most basic of operations. No matter what I did, it failed to connect to my wifi network. Finally just attached via USB, but every attempt to print resulting in a "Wrong Roll Type: Check the print data and try again" error message -- at which point, the printer completely locks up and requires cycling the power. The print driver was correctly set to 62mm (continuous), which is exactly the type of roll installed. Brother provides virtually no (useful) documentation. This product is an unintuitive mess.

FINAL EDIT: MAC users, you need to manually edit settings for BEST quality. See my text and final comparison photo.EDIT: MAC users! READ THE END BEFORE PRINTING!Can print wirelessly from your PC/Mac or Android/iOS device. The app is a little rudimentary but works just fine.Wish your saved files could somehow sync or be exported between devices (Dropbox? OneDrive?) but that’s ok. There seems to be an issue with graphics, however. Printing detailed graphics to the QL-810W comes out muddied compared to our 5+ year old QL-550. See my photo for comparison. Unknown why this is happening, but have reached out to Brother for comment. The test photo was print from the desktop app at the same time.Overall, the wireless function IS worth it if your workflow includes printing directly from mobile device. If it’s going to be tethered to your desktop/laptop, then the QL-800 is a better buy.EDIT: I’ve managed to figure out more about the quality discrepancy. For some reason, the Mac software installed the AirPrint version of the QL-810W driver which caused graphics to be very unclean with random dots and blotchiness (see photo). After forcibly changing the driver using Mac CUPS (sorry, need to Google that can’t link), it prints BETTER but still not on par with the very old QL-550. Note this has nothing to do with wired vs wireless or paper types. Tested all those scenarios and the result is the same. What you CAN see is that the printed scale of the print is different for some reason between the QL-550 and QL-810W. I can’t find any setting discrepancies so still investigating...FINAL EDIT: Brother was no help, so I dug into CUPS (the print manager in Mac). By setting to “Error Diffusion” and “High Resolution”, I finally got output that is worthy of the upgrade. Note that these options are NOT exposed in the Print dialog box. The quality drop down offers “Priority Speed”, “Priority Quality”, “High Quality”. When you actually print, there is only a simple slider for draft/normal/best. Note that even setting to “best” doesn’t give the result in my photo. For comparison, the QL-550 only has “Priority Speed” and “Priority Quality” but also has error diffusion which was used in the print samples.

I just received this. In about 10 minutes I was printing labels. I used cheap 3rd party ones without any problems. The print quality was way beyond what I expected. It's lighting fast, sharp and absolutely free of artifacts. I did have register the unit to download the editing software, but other than that it installed perfectly and the editor (on windows at least) is logical and easy to master IMO. Honestly one of the best out of box experiences in a very long while. If you are wasting lots of $ on Avery sheets then you want this printer. Arrived fairly quickly and was immaculate.