Norton 360 Deluxe 2026 Ready, Antivirus software for 5 Devices with Auto-Renewal – Includes Advanced AI Scam Protection, VPN, Dark Web Monitoring & PC Cloud Backup [Download]

I bought the Norton 360 from Amazon and received an email with a link to install it directly. The installation went smoothly, and the serial code was successfully activated. I've now set it up on 3 different devices, including my smartphone, and the price was fantastic. I'm very satisfied.

Logging in is horrendously difficult. I have many sites where I must login and this experience was the worst ever. I cannot see what I type, my fingers bounce typing 2 characters at once or the wrong one. I cannot see my errors, only****. Security Captcha pictures too hard to see cars, etc. An alternate security puzzle was 9 blocks in a grid. Identify the 2 with matching icons--pictures were so bad I never could identify them. Nothing to me looked like an icon, just vague shapes and visual noise. Multiple login steps, then do again because it's incorrect. To change password: type current password, type new password, retype new password, do the captha picture thing, security approval has expired, type password, password is approved, now type password, do the security captha again, then maybe I'm approved to log in--but I probably messed up someplace in all that because remember YOU CAN'T SEE THE PASSWORD to locate the errors. Once installed, there are ubiquitous maddening Norton popup ads to sell more or install more Norton products. I rate customer service a zero whether it's a bot or person. Norton is designed to never deal with customers. One month before my old one expired Norton autorenew took payment without my approval. To me, that's unethical. It would be reasonable if it were to renew day when it's time to renew. So why did I again buy Norton? I think it's a good security product. I'm confident that it's doing its job. I did the chat because I wanted to find out if there is a way to allow me to view the password. The real person never gave me an answer that it can or cannot be done. He/she wanted to take remote access of my computer. No way! He said he was sure it was a hardware problem. Nooooo it's that Norton doesn't give us an option to see the password. He said I should uninstall and reinstall Norton. He said he would help me change my password. The password was not the problem. That particular problem was YOU CAN'T SEE THE PASSWORD to locate the errors! The human either had no clue what to do or didn't read what I wrote. Quite a surprise, but suddenly our chat ran into a technical problem, and ended. I don't envy their jobs and there would be a huge amount to learn. May God bless them all. I can assure them if they trust in Jesus they will go to heaven and NEVER be assigned to a Norton support team.

I have used Norton for years and ultimately feel that when you have a subscription Norton relentlessly advertises to you. It feels like more of a scam than the scammers one wishes to block with an antivirus. I tried to cancel my subscription, but it did not go well. My experience is that Norton requires you to have a renewal credit card number in your account even if you do not wish to renew. I tried to remove the credit card number but when I tried, I was unable to "save" the change. So my card number was in the account and Norton automatically renewed my subscription when I did not wish to renew it, at a very steep price that I feel is excessive for the services provided. Please understand, I am not an attorney and cannot accuse Norton of anything unlawful. But I am a human being and I have feelings, and I feel that Norton made what I consider to be an unauthorized charge to my credit card because Norton did not allow me to remove the credit card number when I tried prior to subscription renewal time. Yes, like everybody I agreed to Norton's terms and conditions--who has time to read pages and pages of terms and conditions? So from a legal standpoint maybe Norton was within their rights. However, my perspective is that I don't want an antivirus provider who feels like a scammer. I don't want to have to stay on my toes all the time to avoid a charge to my card that I do not want. I should be able to remove my card number from the account to prevent a charge that I do not wish to authorize. Instead, I want an antivirus that I trust and that protects me from scammers, and one that does not use my subscription as a platform for continuous marketing for their other services. so just to reiterate, I am truthfully sharing my own experience and feelings as a one-time user of Norton, but I am not asserting any misconduct or wrongdoing on the part of Norton, or calling Norton any names, because I may have set myself up for my unpleasant experience with Norton by agreeing to their terms and conditions.