Does this laptop freeze while plugged to charge and is being used or glitches?

I have not experienced this issue.

Does this have security software on it?

I believe this laptop came with a 1-year subscription to Norton Antivirus computer security. I already had a security program so I deleted Norton and transferred my previous application to my new laptop.

What version of Microsoft office does it come with

Do I have to download Microsoft office from the Microsoft store?

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Deliver to SINGAPORE

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UAE
UK
India
USA
Japan
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Description

🚀 Elevate your everyday grind with style and speed!

MULTITASK LIKE A PRO - 16GB DDR4 RAM ensures effortless switching between apps without lag—because your productivity deserves no compromises.
POWER THROUGH YOUR DAY - Intel Celeron N4120 quad-core processor turbocharged up to 2.6 GHz keeps your workflow smooth and efficient.
SPEEDY STORAGE ZERO WAIT - 64GB eMMC SSD delivers rapid boot times and quick file transfers, so you’re always ready to go.
STAY CONNECTED EVERYWHERE - Comprehensive ports including USB-C, HDMI, SD card reader, plus Wi-Fi and Bluetooth keep you plugged into your world.
VIBRANT VISUALS IN ROSE GOLD - 14" HD micro-edge display with BrightView technology offers crisp visuals and a stylish finish that stands out in any meeting.

The HP Essential Laptop combines a powerful Intel Celeron N4120 quad-core processor with 16GB DDR4 RAM and 64GB eMMC SSD storage, wrapped in a sleek rose gold chassis. Featuring a 14-inch HD BrightView display, versatile connectivity options including USB-C and HDMI, and Windows 11 Home with 1 year of Office 365, it’s designed for millennial professionals who demand performance and style on the go.

Specifications

Brand	HP
Product Dimensions	32.41 x 22.5 x 1.8 cm; 1.45 kg
Batteries	1 Lithium Ion batteries required.
Item model number	TPN-Q221_56Z**AV
Manufacturer	HP Inc.
Series	TPN-Q221_56Z**AV
Color	Rose Gold
Form Factor	Traditional Clamshell
Standing screen display size	14 Inches
Screen Resolution	1366 x 768 pixels
Resolution	1366x768 Pixels
Processor Brand	Intel
Processor Type	Celeron N
Processor Speed	2.6 GHz
Processor Count	4
RAM Size	16 GB
Memory Technology	DDR4
Computer Memory Type	DDR4 SDRAM
Maximum Memory Supported	16 GB
Memory Clock Speed	3200 MHz
Hard Drive Size	64 GB
Hard Disk Description	SSD
Hard Drive Interface	PCIE x 4
Audio Details	Headphones
Graphics Coprocessor	Intel UHD Graphics
Graphics Chipset Brand	Intel
Graphics Card Description	Integrated
Graphics RAM Type	DDR SDRAM
Graphics Card Interface	Integrated
Connectivity Type	Wi-Fi
Wireless Type	Bluetooth
Number of USB 2.0 Ports	1
Number of USB 3.0 Ports	3
Number of HDMI Ports	1
Voltage	11 Volts
Optical Drive Type	no
Power Source	AC & Battery
Hardware Platform	PC
Operating System	Windows 11 Home
Are Batteries Included	No
Lithium Battery Energy Content	4.9 Watt Hours
Lithium Battery Packaging	Batteries contained in equipment
Lithium Battery Weight	0.85 g
Number Of Lithium Ion Cells	2
Item Weight	1.45 Kilograms

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.