Do you have a customer care number or service centre I can contact?

Yes, you can reach us at Phone - 080-68281333, What’s app – 8097538492 or mail us- ecommerceindia @zkteco.in

What kind of support is provided after the purchase?

We provide remote desktop support after purchase for both hardware and software.

Do we need to pay a subscription to use the cloud attendance platform?

For 1st Year it is free with the purchase of the device. However, after the first year, AMC (Annual Maintenance Contract) charges apply if you require continued customer's support. The charges vary depending on the features & the number of users.

Does the offering include access to the mobile application as well?

Yes, the ZKTeco cloud based attendance platform subscription includes access to the mobile app. The app allows employees to track their attendance, view punch data, and access other relevant features, providing a seamless experience across devices.

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UK
India
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Description

⏱️ Stay ahead with the WL20 — where speed meets smart attendance!

POWER OUTAGE PROOF - Data retention even when powered off means zero risk of losing critical attendance info.
CUSTOMIZABLE COMPACT - Ultra-thin design with a crisp 2.8-inch TFT screen fits any workspace and adapts to your shift needs.
LICENSE FREE MANAGEMENT - Built-in software eliminates costly licenses and complex setups, streamlining your workflow.
LIGHTNING FAST DATA ACCESS - Download attendance reports in under 8 seconds via USB flash drive—no waiting, no hassle.
SEAMLESS DUAL CONNECTIVITY - Wi-Fi and USB options ensure effortless real-time sync and flexible installation.

The ZKTeco WL20 is a sleek, ultra-thin fingerprint attendance machine featuring dual Wi-Fi and USB connectivity for flexible, real-time data management. It includes built-in software that requires no extra licenses, enabling easy shift setup and report generation. With rapid 8-second USB report downloads and data retention during power outages, it’s designed for efficient, reliable workforce tracking in any professional environment.

Specifications

Brand	ZKTeco
Manufacturer	Technical support team:08068281309., ZKTeco CO.,LTD
Model	WL20
Product Dimensions	16.5 x 2.1 x 13.3 cm; 890 g
Item model number	WL20
Compatible Devices	Laptops
Special Features	2.8-inch TFT Screen
Mounting Hardware	Adapter, Hanging plate, Screws, Time attendance device, User manual
Display Technology	LCD
Standing screen display size	2.8 Inches
Display Type	2.8-inch TFT Screen
Voltage	5 Volts
Power Source	corded electric
Battery Description	Lithium Ion
Batteries Included	No
Batteries Required	No
Speed Rating	2.8-inch TFT Screen
Connector Type	wi-fi
Material	Plastic
Manufacturer	ZKTeco CO.,LTD
Country of Origin	China
Item Weight	890 g

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.