Emily richards review states that sureflap won't honor the 3 year warranty if the product is purchased through amazon. is this true?

I have 3 cats and have owned 5 of these feeders. They’re great, however 3 of them have broken almost exactly 3 years after buying them. The company has replaced one for me. At nearly $200 a pop now, they’re getting just too costly for me to replace and I’m going to look into alternative feeders for my current broken one, and hope that my other 2 last awhile.

What is the food volume capacity?

I can fit 2 5.5oz cans of wet food into the bowls.

I have a 24 lb cat and a 6 lb dog. Is anyone using this device for their dogs, and if so, how effective is it? Are they scared by the sensor at all?

I bought it for my 5lb chihuahua. She’s not scared of it but it took a few days in the training mode (explained in directions that come with it) for her to understand it. Her ears touched the rim as she ate and Just seemed a bit big for it. She’s a bold dog so I can see a nervous dog being even more uncomfortable/scared. I wound up using it for my cat because my dog didn’t use it much.

Will it work with rechargeable batteries?

Yes. I use eneloop AA batteries with C size sleeves and it works great.

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Description

🐾 Smart feeding, no compromises — because your pet deserves the best!

EFFORTLESS SETUP - One-button programming stores up to 32 pet IDs for hassle-free multi-pet management.
CUSTOMIZABLE STYLE - Add colorful plates and mats to match your home and your pet’s personality.
LONG LASTING POWER - Battery-operated with up to 6 months of use, freeing you from constant recharging.
FRESHNESS LOCKED IN - Sealed lid and bowl combo keeps food fresher longer while blocking flies and odors.
EXCLUSIVE PET ACCESS - Only opens for your pet’s microchip or RFID tag, eliminating food theft and ensuring diet control.

The SureFeed Microchip Pet Feeder is a cutting-edge automatic feeder designed for multi-pet households. It uses microchip and RFID technology to grant exclusive access to authorized pets, preventing food stealing and supporting dietary needs. Its sealed bowl keeps both wet and dry food fresh while blocking flies and odors. With simple one-button programming, it can store up to 32 pet IDs and runs on batteries lasting up to 6 months. The feeder comes with a 3-year warranty and customizable accessories, making it a modern, reliable solution for pet owners who demand convenience and control.

Specifications

Material	Plastic Silicone
Target Species	Cat
Brand	SureFlap
Recommended Uses For Product	Wet Food
Special Feature	Lightweight
Colour	white
Style	Modern
Capacity	400 Milliliters
Included Components	1 x RFID Collar Tag, 1 x Grey Bowl, 1 x Grey Split Bowl, 1 x Grey Mat
Connectivity Technology	WiFi
Power Source	Battery Powered
Product Care Instructions	Hand Wash Only
Operation Mode	Automatic
EU Spare Part Availability Duration	1 Years
Product Dimensions	31L x 23W x 21.5H Centimeters
Item Weight	1.49 Kilograms
Are Batteries Included	No
Batteries Required?	Yes
Dog Breed Size	Medium
UPC	812472020086
Global Trade Identification Number	00812472020086, 05060180391324
Country of Origin	USA
Item model number	194705
ASIN	B00O0UIPTY

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