SUNNOW Ergonomic Office Chair, Comfy Mesh Desk Chair, High Back Computer Gaming Chairs with Adjustable Lumbar Support, Flip-Up Arms, Headrest, Tilt Function, Wide Cushion, Swivel Wheel, BIFMA Quality

I will start off by saying how easy this chair was to assemble, it only took about 30 minutes for me but near the end I had to ask my partner to help me out assembling it which only took about 5 minutes. It's a very comfortable chair and it definitely provides me with good back support. It rolls around really nicely and it doesn't make much noise which was a plus. It does have a tilt option as well and you can easily customize how far it tilts to your liking. I've been talking to customer service since they do have the option for better wheels for rug and wood flooring for free which is an amazing deal. I am definitely glad I decided to buy this chair among the many here on Amazon.

I put too much weight on an arm of the chair and snapped it off. Customer service was very helpful and had a replacement arm at my doorstep in 4 days.

I would give this 10 stars if I could. Very comfortable chair. Super easy to put together. It looks very professional.The customer service was AMAZING! They were extremely helpful .

This chair came extremely well packaged in a cardboard box (that was very heavy) - literally each item was packed in sheet foam or cardboard - there were no loose pieces. That was the first thing that impressed me.The second thing that impressed me was this chair was made in China (of course), but OMG! The instruction manual that came with it was Incredible. They laid out and precisely illustrated each step in better English than most of us even speak!Then came the assembly. It came with a single size "T-style" allen wrench that was the same for every screw. The screws themselves were precisely packaged in blister on cardboard, and every group of screws was Clearly marked specifically what it was for with both words and a number. It was very easy to assemble and took me just over an hour with interruptions to put it all together. The pieces were really intuitive, but they took the time to make pointers if there was any possible question - like the underside of the chair in the front is labeled "front" and the arms, which are referred to as left and right, but some people may not realize that when you have the chair upside down that appears reversed, so the arms also have a label under them that says "front" with an arrow that should point at the front of the chair. Other things like the legs of the chair only go on one way so there is no question there, and they do tell you what order to tighten the screws. All of the screws also already have threadlocker on them to minimize them coming loose. You can also use the box as a stand for then you assemble the bottom and back. I think a 6th grader could probably assemble this chair (may need help tightening screws enough). They do provide one of each screw as a spare in case you manage to lose one.What I like:The whole seating portion of the chair is all mesh and is well ventilated for us bigger folks. The only exception is the front of the chair seat where they also put foam under the mesh to keep id comfortable on your legs. The lumbar support appears to be in the perfect position for me and it supports my back well. One big thing for me is that this chair goes high enough up (!!!!) so that I don't have to curl my feet under me and it feels great to be able to have my feet flat on the floor while I sit. It goes down a good ways too. I am just short of 6 feet. If you are really short they have a way you can contact them to get a shorter piston for under the seat, so they thought of that too. There are the standard features where if you pop in the raise/lower lever it locks the chair back, and if you pull it out you can use tilt (with the standard tension adjuster), and the back relationship to the seat is adjustable. The chair arms can both slide forward and back to adjust to where you like them (a bit too easily, maybe), and pivot in and out as well as they are height adjustable. I don't think I missed anything.What could be improved:The chair comes with a headrest like in your car, but as I said I'm just short of 6 feet, and I would need a good 4 or 5 more inches to be able to raise it up above the seat back if I'm going to rest my head against it. The back is "adjustable", but unlike many office chairs where you loosen a knob, slide it where you want it and tighten the knob, in this case there are 3 screws to loosen, make the adjustment and tighten. If only one person is going to use the chair it's probably set and forget, but in an office that might have several people sharing the chair that might be an issue. However, that 3 bolt setup is unlikely to come loose and have your seat back flopping around like I have had with other chairs. When I try to pull the chair into me like sitting at a table the armrest pads slide forward (not hard to slide back once seated, but...) this might be improved with some kind of release button or tension knob, but it's not a huge deal. It's also very easy to have them pivot when you go to move the chair, but again that is easily put back as desired.Things it's too early to comment on:I've had this chair about a week and really like it so far. I am well under the weight limit for this chair, and so far I've found it comfortable to sit in for hours, but my previous office chair had a webbed bottom and the webbing eventually came loose after a time. This one DOES seem like a much better assembly and the plastics are much heavier than my previous chair so I am optimistic that it will remain comfortable. Right now it's great.I hope you found this review helpful. I try to make my reviews as accurate as I can based on my experiences (good or bad) and am not afraid to speak my mind if I don't like a product, but at the same time suggest things that might improve it. Right now, with what I know, if I had to buy another of these chairs I certainly would, and only knocked off one star because of my comments about adjusting the back and not being able to use the headrest.

The chair has been great! Comfortable and supportive, especially my lower back. I used the warranty to replace the lower lumbar pillow, which had been damaged during shipment. After a quick email exchange, it was promptly replaced by their excellent customer services and received in a very short time. Thank you!

I love this chair and I recommend it for people who sit for long periods of time. Chairs these days are so expensive but this one is not and it is worth it. And you have the option to email the manufacturer for a different wheels. I do wish the depth of the seat was longer and had more of a tilt, but it’s still so super comfortable. The lumbar support doesn’t stay locked but I’m not entirely sure if it’s supposed it. The assembly was super easy, everything is secure and it only took me less than an hour.

Husband’s chair for mostly lounging in his man cave. So comfortable and he’s a big guy at 6’1” and 210 pounds and has plenty of room

Well, the product is good, comfortable, seems a good material and resistant, I live the color and the size, was not dificul at all to assemble, but, there is one thing I personally find a bit uncomfortable and is the Backrest not exactly in my back but in my arms, That part happens to be on the way of my arms and I hit my elbows all the time. I'll keep it, just because I don't want to go though the process of returning and finding something better for the price, sure you will get use to it. The rest sees pretty good.