Moma Bikes, EMTB 27.5, Aluminum, Full SHIMANO 24 Speeds, Full Suspension & Hydraulic Disc Brakes & Integrated Bat. Ion Lithium 48V 13Ah (Size M-L)

Not happy no instruction manual or set up tools in box

The 1st bike, and 1st ride the battery/ motor made an awful noise and was litrally vibrating the bike. Amazon replaced the bike within 2 days. Unfortunately that bike arrived looking used with dirt on the wheels and no cover on the seat and had scratches. This bike also has problems. The chain keeps skipping and appears to be changing gears on its own. It is such a shame because the bike looks amazing but with issues it's pointless having. So dissapointed.

Pedal assist sensor broke after few miles contract moma say they don't ship spare parts too the uk I'd have to buy part myself had no bike for work over 3weeks so looks like I'll have to repair my self at my cost

I've had my bike for around 4 months and have done over 2,000 kilometers. The only issue I had with the bike at the start was the brake levers were fitted the wrong way around, the front brake lever controlled the back brake, and so on. The bike was also slightly different from the one Amazon had on their website but was still happy with the one that arrived..The main differences were the power pack and the frame was slightly different.The first main issue I've had with the bike was today when it kept cutting out and there was no error on display and still showing 2 bars. I thought maybe the motor was overheating but after about 10 mins turning the bike off, it still cut out.Reading through the reviews, I saw someone else had the same issue and they said the last 2 bars don't go down and you get no warning the battery is low. Thankfully, I reckon I know the bike's range using levels 4 and 5, which is about 65km on mostly flat terrain.I was about 2 miles from my home and the bike is quite easy to cycle without the assist as long as you have it in 5th gear, even going up a short steep hill wasn't an issue.I do love the bike but the display ain't the best, too small and only in KM, and not much data to display, and the issue of inaccurate reading.All that said, it's a great bike for really hilly cycles under 30 miles and longer flat cycles of up to 40 miles.

Just to make aware moma bikes will not repair your bike unless you send it to Germany first , my motor overheats cuts out but to be fair Amazon helped me out but not sure what will happen if it happens again

I've bought two of them. Exactly the same problem with chain and gear 👎🏻👎🏻👎🏻