SnailaxShiatsu Massage Cushion with Heat Massage Chair Pad Kneading Back Massager for Home Office Seat use

Follow the instructions on this one. Use in fifteen minute sessions max, max 3 times a day. The reason that this and all other massage products time out after 15 min. is for safety, so that you don't damage the nerves in your back. Use this in an upright chair, do not use it in a recliner or try to lay on it. Put it aside when you are not using it, this is not a replacement cushion for your chair.The knobs on this one are soft yet firm. The heat works great. I use it on a daily basis and it helps loosen my back. The knobs don't completely reach all parts of you back but rather along each side of the spine which works for me just fine.If it does not get low enough then the manual does suggest sitting on pillow to raise yourself. But be warned, it will hurt if the knobs hit your pelvis bone.

Have had some back problems due to some medical issues. Decided to take a chance and purchase this massage pad. Imagine my surprise when it was able to actually massage my muscles and tissues deep enough to make a difference. My husband gladly uses it as he watches TV and says it is a great buy. Our household highly recommends it.

I gave this four stars because it is pretty powerful and does what it says it will do but deducted a star because the massage does not reach my lower back. The heat is mild and the vibration is fine, although am not really interested in the vibration aspect. This is my own fault because I was so excited to receive it that I used it three times in six hours and really went for deep tissue but it actually left bruising on my back. No fault of the product, it was just doing what it is supposed to do. But a word to folks who are on the petite side, you may need to add a towel or a blanket in addition to the back pad provided. I also found that the rollers hit my shoulder blades where you can see the bruising and I really needed it closer to my spine. Maybe built for someone a little taller and broad shoulders. For reference I am 5‘2“. I need to return the product, but I think it would be a great buy for somebody with a bigger frame.

I work in kitchens and am fairly short in stature. I bought this to help alleviate shoulder and back pain and would definitely recommend. It has eased so much pain.I will say if you're short this does reach a little too high when doing a full back. I learned that the hard way after it pummeled my neck a little too hard, but that's mostly user error on my end. The warming feature takes a hot sec to amp up but that's not a huge deal when I just keep hitting the power button whenever it turns off 😂

It is a little "harsh" on the back, just like the notes say. The cure is easy and everything you need is in the box. The drop down flap helps, but if you flip the bottom cushion up to the back and it is perfect.. The vibrator still works and quite frankly it feels a lot better on your back than on you butt. It feels good!

I purchased the Snailax Shiatsu Massage Cushion with Heat hoping for a relaxing and effective massage experience while I worked at my desk in my office, but unfortunately, it fell short of my expectations. Here's my breakdown:Massage Functionality:The massage function is fairly decent in that it covers your entire back, but it doesn't compare to a professional massage (which I didn't expect, because it's a chair massager!) or even some other massage cushions I’ve tried. The kneading massage is noticeable, but it’s more of a mild sensation rather than something you truly feel working out tension.Heat Function:The heat is very mild—more like a subtle warmth than a heating pad-level intensity. If you're wearing more than a single layer of clothing, you might barely notice it.Adjustability:I did appreciate the customizable options. You can focus the massage on your upper, middle, or lower back, or even pinpoint a specific area. This feature is one of the highlights of the cushion.Comfort and Build Quality:The cushion is comfortable for extended use, and the overall build quality is excellent. It feels durable and well-made, which gives confidence in its longevity.Ease of Use:Setting it up was a breeze. The strap kept it securely in place in the office chair, and the remote control is very intuitive—no manual needed. It’s also lightweight and easy to move between chairs, although it’s best suited for office-style chairs.Value for Money:The price is reasonable, but the massage function just doesn’t deliver enough for me to recommend it wholeheartedly. For those looking for a light massage, it may suffice, but it’s far from being one of the better options out there.Room for Improvement:One thing that could be improved is the timer. The cushion shuts off after a selectable 5, 10, or 15 minutes. If you have the heat set to a certain level, the massager focusing on a specific area of your back, and the seat vibration at a set intensity, once the system shuts off, you'll need to manually reset all the settings afterward, which can be frustrating.Final Thoughts:Ultimately, I decided to return the product. While it’s well-built, convenient, and affordable, it fails to perform well in its primary purpose: providing a satisfying massage. If you’re looking for a deeper, more effective massage, this may not be the right choice. I can’t recommend it to friends or family for that reason.

Honestly, I was skeptical. Can this be a worthy option for those of us who can’t afford to have a space for a massive massage chair? This is a fantastic option. Not only do I think it’s great but people who come over and use it think so as well definitely recommended

I love this item. I use it a lot. I have a lot of issues with my neck, upper back and lower back as well as my left shoulder.