KLARSTEINSweet Sundae- Ice Cream Machine, 1.5 Litres, with Self-Cooling Compressor, 200 Watts, Dispensing System, 3 Hour Auto-Cooling Function, Automatic Cleaning System, Stainless Steel, Black

This has to be the best ice cream maker on the market. Not easy to find, so if it's available on Amazon, snap it up. It is important to know that this machine has its fridge/freezer within the machine; you do not have to remove a bowl and place it in the freezer for hours beforehand. Using it for the first time did not disappoint. We used Kerrymaid mix, which was great. It has its own timer, and it took 40 minutes to mix the ice cream, and it turned out perfectly. It is such great value for money compared to others. But best of all, IT IS EASY TO CLEAN. I was worried that I would have great ice cream but then have loads of bits and pieces to clean and put back together, but it cleans itself perfectly, with just one part that needs a little extra cleaning. This is a heavy appliance and of high quality throughout. The grandchildren loved it, as did the adults. It makes enough ice cream in 40 minutes for approximately 6 servings. I think I've covered everything LOL

Without doubt the best kitchen gadget I have ever bought.Delivery in a very well packaged box. Supplied with a UK plug adaptor pre fitted as the machine comes from Germany.Putting the machine together is simply screwing in 4 big thumb screws which are the silver ones in the photos by the lever. Insert lever and push in a pin to lock in place. That's it job done.Have a quick read of the instructions, they are very clear and understandable.Instructions also include some recipes for ice-cream however we purchased liquid in 1 litre cartons and also some powder mix, both from Amazon.You really can't go wrong. It is as simple as pull out silicone lid on top of the machine. Pour in mixture and replace the lid. Press start and it's happening, ice cream will follow shortly.You can adjust the freeze time to suit your particular recipe. Refrigerating a litre saved around 6 minutes as apposed to room temperature.When dispensing the ice cream temptation is to pull down the lever as far as it goes and let it dispense as quickly as possible. This is wrong though. To get a much smoother cream that will hold its shape well needs to be done slowly. Slower the better.Clean up after is also very easy although a little time consuming. Once ice cream is all dispensed, remove the lid as before and pour in 1 litre of water. Press the clean button twice and the machine will start a 10 minute cleaning cycle. Once you hear the beep, dispense the water and repeat this 5 times. That's it. I do also like to take the front off with those 4 silver screws just to make sure all is clean. I had a small issue with the machine which was remedied with a quick chat with the supplier.Side note. A family friend has just got a brand new ice cream machine from a popular brand name begins with N. She is absolutely astounded with the quality of this machine and is contemplating sending back her new machine to have one like mine.A few weeks have passed now so a little update. I have usede this machine 3-4 times per week and have always been happy. I have however had a small problem. I messaged the seller who replied within the hour who sorted the issue and put my mind at ease. I am only adding this to my revirew as I remember reading another review which said seller messages were very slow. I am still very happy with my purchase.

This is a superb machine whilst it works. The first one I had lasted less than 24hrs before the Auger motor died. It gave off an horrible electrical burning smell and ceased to work under pressure from the ice cream mix inside that was almost frozen. I found that after removing the front dispensing part, and, after getting ice cream mix everywhere that the motor would rotate a few times before stopping again, but that was without any mix in the machine. I contated Klarstein, who, I might add, gave me excellent customer service. They promptly sent me a replacement machine. Sadly, after only a few days, the same thing happened to the replacement. Again, Klarstein customer services were spot on. They arranged the return of the machine and have now refunded me in full.It's a shame. Because whilst it's working it produces great whippy ice cream. Personally, I think the refridgeration part of the machine doesn't regulate and just keeps feezing, thus, the mix gets harder and harder, which in turn, puts strain on the auger motor until it pops. Although Klarstein are based in Germany, the Ice Cream Machine screams out cheap Chinese parts to me. Had it been engineered in Germany it "may" have been a different story.Because of this, I've given the machine a ONE STAR rating. Klarstein Customer Services, on the other hand gets a 10 from me.Good luck to anyone that purchases one of these machines. I hope you have better luck than I did.

This machine is amazing, use it all the time, we use Jersey Gold cartons of ice cream mix, pour it into the machine and press start and 40 minutes later have great tasting soft serve ice cream so easy, even mixed in cocoa powder in the mix too before and had amazing chocolate ice cream.After having it for a while I think our motor gave in which made the ice cream not mixed and freeze solid, but the supplier got it all sorted right away, returned and got a replacement, so great customer support too :)

Was so excited to get the ice cream machine & it was great fun….for 10 days! Then it sort of blew up & smelled of burning & I was unable to empty it. Contacted klarstein back then in June & have contacted them on multiple occasions since, they have said they’ll exchange or refund, however nothing ever materialises, then further fobbing off & empty promises. It has now been almost 3 months & still nothing!Would not recommend purely on this extremely poor customer care & lack of communication.£400 worth of ice cream machine sat here on my worktop broken is neither use or ornament!

I'm still going to give it 4 stars but a real shame I am having to return it. It works well is not too noisy and the ice cream texture is really good. The problem we have is that when we make a mix the front does not seal properly and unfortunately it starts to leak as in the pictures. Gutted really as I love a good ice cream