HeatMax 162224 Electric Party Catering Full Size 3.25" Tall Pans Hot Box Food Warmer, The Original and The Best, NSF/UL Certified Great for Schools and Churches - Made in USA with Service, Support

I’ve held brisket, beef ribs, and pork ribs in this thing for 12+ hours no problem. I added a full size hotel pan w/ lid for a larger water pan to mine. Holds set temperature within 10-15 degrees no problem and averages the desired temperature over time w/ the help of a water pan no problem.They include a small water pan if you request it at the time of purchase.The device comes wrapped in a ‘scratch’ protective film/sticker. It takes a little time to remove this after unboxing. It looked like this film was put on to protect it during shipping and then the screws were put on. Just loosen the screws a bit to peel the film off and re-tighten.It’s a great investment overall because now I can make my BBQ a day in advance without the stress of worrying whether everything will finish on time by the time my guests arrive, or simply when my family is ready to eat. I now intentionally cook my BBQ up to 10-15 degrees lower than where I would historically finish it, and then let the food rest and render for a long hold. This prevents over cooking. Meat comes out much more moist and never dried out.I added my own temp probe for added temperature awareness.

I bought with some skepticism given other reviews. Package showed up in new, great condition. Wrapping was very easy to take off if you start in the corner. I just used to hold a brisket and burnt ends for my family Christmas. All turned out great

Showed up earlywas a + we needed it for an event.delivery was a little hard on the product had a few small dents from shipping but not over concerned with themRemoved the warmer from the box and used my heat gun to remove the plastic covering and it came right offPlugged it in and set the temp to number 4 and it heated right up to 150 degrees and turned it up and it was 180 + in no time satisfied customer thank you

4 stars for sure, can't beat the price. I'm not gonna say that the product is bad at all and I would totally recommend it for restauranteurs on a budget. Loses one star for the finish, I really expect more out of products touting made in the USA.Aside from the burrs, dings, scratches, and door fitment it's a good working product that I will use until I can afford something like a Queen Anne or Hobart.

I’m not sure how this can be a good item if the temperature range that hold is 40° off the unit goes from 140 to 180 and it has the same one item in there for the past two hours and I haven’t even opened the door. Don’t waste your money on this. It’s a complete piece of junk. I’d rather buy an another oven than this.

Has a gap by the upper hinge. Cannot set a specific temperature. Need to use a knob that's numbered from 0 to 5. Sorry that I bought this.

Our Bridge Club serves lunches at tournaments. We were desperate for a system to keep homemade food warm. This machine is small, light/portable and efficient.HeatMax went out of their way to make us satisfied with our purchase. We are going to love this machine. It works great!

This warmer has been great. Very lightweight and simple to use. It came fully assembled - just plug it in and use it. My only issue initially was food on the very bottom was getting too hot and drying out but we remedied this by only keeping fried foods that can withstand higher temperatures on the very bottom as well as a half pan full of water on the bottom and this works perfectly while adding moisture to the rest of the warmer. This unit can hot hold for 5+ hours without compromising product quality. The Heatmax team has always been quick to respond to question and concerns. Great product and company!