Fapully Commercial Pull Down Kitchen Sink Faucet with Sprayer Brushed Nickel

This review is long overdue.... (my sincerest apologies for that). I am actually writing on behalf of both me and my wife, and my folks. It was my folks who originally purchased (2) of these Fapully commercial, pull down sprayer with LED light and pot filler faucets (one for them, and one as a gift for myself and my wife). Yet, because of COVID, this has been the first time in quite some time that I've been able to visit my folks, and thus (with their permission, of course) have physical access to their account to say a huge thank you to Fapully and their representative, Candy, for such care in their product and for their customers. Our faucets have performed beautifully! The install was simple, the faucet's performance flawless, and the sheer beauty/look of the faucet an eye catcher, for sure! My dad (an architect) and my mom (an interior designer) appreciate well made products with a great look! Fapully has both, and then some! This is simply - a sexy faucet... a piece of art and a centerpiece to both our kitchens!My folks had no issue with install..... so easy... just a few minutes. But, because of our kitchen's design....and, our newly custom-ordered sink and countertops, we had very limited space with which to fully secure the faucet (or any faucet) from below and against the quartz countertops - this, was in no way a flaw by Fapully.So, I wrote an email to Fapully asking if they had any suggestions. I was immediately met with a response from their representative, Candy. Candy was right there at the end of those email exchanges to help me. She was so pleasant and provided an alternative to secure the faucet head. She sent the part within a matter of days! It could not have been more perfect! Total success!It was a little over a year later that we ran into a design flaw with the LED light (the LED light simply stopped working). There was absolutely no problem with the water flow... just the LED light. I emailed Candy, expecting I would just purchase a new faucet head. Again...Candy was right there to answer my email! She shared the design of this faucet's LED light had since changed, and she sent out (2) replacement LED faucet light heads - one for me, and one for my folks!! I offered to pay for it....she declined.... she took care of everything! I have never experienced such generosity.Candy and I have since become friends. Her beautiful messages and her genuine concern for us (and we for her) during this pandemic was always first and foremost. She has always taken care of us....both in a simple human sense as well as a customer.I can't speak highly enough about Fapully and we will buy from them again and again. My folks, too, have been deeply impressed by their attentiveness and generosity. So.....I thank Fapully on behalf of myself, my wife, and my folks for such incredible dedication to great products and even better customer service. My friendship with Candy such a wonderful bonus. Candy..... thank you always, my friend! Fapully... thank you! You have customers (our family) for life!Since then, I have stayed in touch with Fapully - with Candy. I love their products, and more than anything, I love the care they take to ensure their customers are happy! This has been an incredible experience and our exchanges the highlight of my day. It is rare in this day and age when a company cares so much and goes the extra mile as Fapullly has (as Candy has).Again.....our deepest thanks! Take care and continue to stay safe and healthy! May 2021 be a better year for us all. Much love!

This has to be my favorite sink faucet I've ever installed. Weird as that is to proclaim, this thing is awesome. Not only does it look great in my kitchen, and feels incredibly solidly built, it works fantastic. The water pressure out of the sprayer is impressive to say the least and makes cleaning pots and pans way less of a chore. It honestly reminds me of the industrial sink sprayers from working in restaurants back in college.Speaking of things that aren't a chore, the installation was quick and painless. All told it took maybe 15 minutes and most of that was messing around with getting the old faucet out and cleaning up the crud under where it was.Honestly for what ya get here, this is a no brainer, buy this. Its well made, it's affordable for all the features you get, and from what the reviews say, customer service is top notch with this company (they actually honor the warranty, how many companies actually follow through on that anymore).

This product has brought me a lot of compliments. It looks very well-made and sturdy and works great. The "pot filler" spout is a real plus, along with the color coding of the water temperature. I can turn the faucet on and do other things while the water is warming. When I see the red, I know it is ready for me! In addition, I have had this product for almost two years, and the water temperature indicator has stopped working properly. When I called customer service, they sent me a new attachment for the faucet without any hesitation or questions. It looks awesome in my kitchen and works great, too!

Faucet is huge improvement over the old one so my elation could be a little biased. Overall the install was super easy but don’t be deceived by their claim “no tools required”. Tools are definitely required to remove the old faucet, and to tighten down the nuts on the braided hose to the water supply. If you don’t, it will leak.Always disappointed to receive a suspected used item, but I get it, they gotta sell it and it was in brand new condition so I kept it. The deck flange had been removed by prior purchaser and thrown loose in the box, and there was water in the box. Took a minute to figure out the flange as there is zero reference to it in instructions, I can only guess it’s because when shipped new from factory, it’s already screwed on.Install was extremely easy. A second set of hands would have been nice to hold the faucet straight while I tightened from the bottom but wasn’t necessary. I did it with one set of hands.There is no reference anywhere as to which hole is for hot and which hole is cold so I made a guess and assumed the hole below the red dot was hot, and I was right. Guessing wrong, having it installed, and then having to switch would have been a bummer.This faucet does NOT include a deck plate to cover the other holes in the sink and my old deck plate was not compatible. And Home Depot and Lowes don’t sell deck plates separate so plan ahead accordingly. I spent a lot of time trying to get the right size plate so it would cover all the gunk on my sink from the old plate and was not able to. In a fit of frustration I decided to try sanding the gunk off and it worked beautifully so problem solved. Don’t be afraid to sand your sink clean. I used 220 to get the gunk off and 500 to smooth it out. Because I got it all clean, I was able to order the plate I wanted even though it’s slightly smaller than the old one.The hose does not pull out. It would be nice if it did, but I knew when I bought it that’s the way it was. Not having a pull out hose definitely has limitations if you’re used to having a pull out hose that you can turn sideways in the sink.The sprayer lock is nice and simple to use. Sprayer water pressure is a lot lower than my old sprayer and I have not been able to figure out how to remove the aerator in this new one. I don’t think it comes out, unfortunately, so this will be a huge negative if I can’t figure out how to get more pressure to the sprayer. Didn’t buy this for the sprayer light, but it’s kind of a cool gimmick. Blue is cold, green is warm, red is hot, and flashing red is it’s as hot as it’s gonna get.Removing my old faucet probably took 45 mins. Install of the new faucet was maybe 20 mins, but I’m gonna have to do it all over again when the deck plate arrives tonight. I installed this on Sunday, drove all over town looking for deck plates before ordering from Amazon Sunday night to arrive Wednesday. Can’t go three days with no kitchen faucet.It’s tall, it’s bold, the on/off levers are super smooth and very high end feeling. This thing looks and feels like it cost $600. It’s so nice, it highlights how ugly my old sink is. Pulled out the old dishwasher sink top drain and bought a matte black soap dispenser to match the faucet. Will install when new plate arrives.The included braided hoses are long enough but just barely. My water lines seem like they’re mounted pretty high up. If they were a few inches lower, I would have needed to buy longer hoses.There is a curious little cap on the sprayer that I was dying to know what it was for so I pulled it apart and springs and pins went flying when I did. It’s the pins and springs for the lever, so if you’re also dying to know what it is, hopefully you read this review before you took it apart.I do recommend this faucet, I just wish I would have had the foresight to realize the deckplate issue ahead of time. I also wish the sprayer had more pressure, and I wish the hose pulled out. But for the price, quality, ease of install, I think I can live with those issues.