Does the package has photo paper to print?

Yes, the package has 10 sheets of photo paper.

Does this printer need a app to print?

Yes, please download "HeyPhoto" app and use it to connect and print with the printer.

How to do when paper jam?

Please turn off the printer and restart it, the paper jam will be resolved. If it can't work, please consult th problem via app.

How to do if the app prompts error all the time?

Please take a screenchot of the error message and consult the problem via the app. Our technical supporter will help you.

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CP2100 Portable Photo Printer for iPhone & Android, 2.1x3.4 Mini Instant Color Printer, Bluetooth 5.0, Type-C Charging, Dye-Sublimation Tech, Initial 10 Sheets Included, White

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