wavytalkmini straightener for short hair

Q: Does the outside get hot?

Only if you hold the iron in the same area where the plates are. If you hold the iron near or below the controls area it is not too hot to hold. I do always rest this on a Silicone mat when in use

Q: Will this work in Italy?

Depends on you outlet,For Italy there are three associated plug types, types C, F and L. Plug type C is the plug which has two round pins, plug type F is the plug which has two round pins with two earth clips on the side and plug type L is the plug type which has three round pins. Italy operates on a 230V supply voltage and 50Hz.