I saw another brand who sells t16 tws, so what's the differences between t16 and t17?

Hi maybe you feel T16 and T17 look the same. In fact , there are 2 obvious differences between them. And our occiam brand manufactures and sells T17 TWS. We never and won't sell T16 TWS. The first difference is MFB button. T16 Button is round, and occiam T17 button shape is long straight that is easier to press at random as it covers longer length on the shell of the earbud. The second difference is the cover shell of the earbud. On the cover shell, T17 TWS has a part that looks like a mirror, so shiny,high-end and elegant. The appearance of T16 TWS isdifferent. Please take some time to watch the video. What's more, when it comes to the quality of the earbuds, different items may exist large differences, because we don't know what it is unless we use it, even if their shells look the same. Good product is determined by the quality itself and customer service. We'll try our best to do good job for you. Thank you for choosing us.

where are the controls to answer, pause and end a call?

On the headset (the silver button in the picture) and each headset has the same buttons. since they can be used separately

Is there a way for two sets of earbuds to pair separately with different phones? Mine automatically pair with the wrong phone.

Hi put both sets of earbuds in the charging case, let's empty bluetooth list of your mobile phones firstly , and turn off the bluetooth of your mobile phones. 1. Take out the first set of earbuds , quick-press 4 times on silver button of right and left earbuds to clear previous pairing memory, then open one mobile phone , search T17 to connect. 2. Take out the second set of earbuds , repeat above steps to proceed pairing with the second mobile phone. After the first using, put two sets of earbuds into charging case. Next time, Take out one set of earbud, open the bluetooth of one mobile phone, click T17 to connect. Then take out another set of earbud , open the bluetooth of another mobile phone, click T17 to connect, sometimes you may find more than one T17 on the list, if you click a T17, it is invalid, please click another T17, that's sure they will connect.. Thank you for the question.

These are listed as weighing 5 ounces? That seems awfully heavy on your ears. Does this include the case?

It's not heavy in the ears at all so that must be the case. They are very comfortable. Wearing them now and have been for hours.

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Control Method	Touch
Controller Type	Button
Control Type	Volume Control
Carrying Case Weight	78 Grams
Unit Count	1 Count
Item Weight	78 Grams
Carrying Case Battery Charging Time	2 Hours
Carrying Case Battery Average Life	48 Hours
Water Resistance Level	Waterproof
Antenna Location	Cycling, Motorcycling, Audio Monitoring, Calling, Snowboarding, Running, Skateboarding, Recording, Exercising, Gaming
Compatible Devices	Compatible with all bluetooth-enabled mobile phones cellphones tablets radios and all device with bluetooth, Audiobooks,TV
Cable Features	Detachable
Additional Features	Android Phone Control, iOS Phone Control Noise Cancellation,Fast Charging, Universal Phone Control Security-Fit,Compatible with various system Bluetooth Headphones,Sports and exercise,Music& Calls Microphone Wireless Earbuds,Noise-lsolating,True Wireless Earbuds DJ Style,Tangle-Free Cord, Sports & Exercise, Volume-Control, Microphone Feature, Lightweight, Water Resistant TWS Running Earbuds Working & Business & Fitness Headphones / HD Clear Call/Over & in-ear Headset/press button control earphones / Mini headset / Dual LED Battery Display / Water Resistant & Type C Quick Charge Earphones for woman and man
Enclosure Material	Metal, Acrylonitrile Butadiene Styrene (ABS)
Specific Uses For Product	Phone Control, Microphone, Sports and Exercise
Headphone Folding Features	In Ear
Earpiece Shape	Hook
Headphones Ear Placement	In Ear
Subject Character	Fitnessman, Fitnesswoman, Athletes, Sportsman, Runner, Music Lovers
Carrying Case Color	Blue
Style Name	Wireless Earbuds with Ear Hook
Theme	Video Game
Color	Blue
Battery Average Life	48 Hours
Battery Charge Time	1.5 Hours
Wireless Technology	Bluetooth
Bluetooth Version	5.0
Bluetooth Range	10 Meters
Connectivity Technology	Wireless
Frequency Range	2.4 GHz
Audio Driver Type	Dynamic Driver
Audio Driver Size	10 Millimeters
Frequency Response	2.4 GHz
Sensitivity	103 dB
Impedance	16 Ohm
Noise Control	Sound Isolation