Samsung Bespoke Jet Bot Combo AI+ 3-in-1 Cleaning Robot Vacuum Cleaner - Satin Grey VR7MD97714G/EU

I’ve been using this for a month, and I’m genuinely impressed. In terms of hardware, it performs similarly to other top-tier robot vacuums — it cleans about 90% of my home efficiently. Like most, it’s not perfect along the edges, but it’s still one of the best options on the market. What really sets it apart is the software. The interface is user-friendly and intuitive. Dividing rooms on the map, adding furniture, setting different cleaning modes by room, and customizing cleaning priorities — all of it is straightforward. The smart “no-go zones” and virtual walls are especially useful. I can even set it to vacuum without mopping in specific areas and define custom start and end times. One feature I really want to highlight is the quiet mode. It’s quiet enough that I can comfortably enjoy TV shows or make calls while it’s running — something I’ve rarely experienced with other robot vacuums. The built-in camera is another bonus. I occasionally use it as a quick home monitor when I’m away, which adds an extra layer of convenience. Overall, no regrets — it’s made my routine easier and more pleasant.

​There is no denying that physically, the Jet Bot is a stunning piece of engineering. It has a sleek, premium feel, and now that the price has dropped, it is incredibly tempting. You want to love it. You want it to be the perfect companion for your home. But right now, the software just isn't letting that happen. ​The hardware is ready, but the mapping intelligence feels trapped. It struggles to navigate the intimacy of a smaller British home, and that is where the frustration sets in. ​The Main Issues: ​Mapping Glitches: I have had to delete and redo the maps several times. If it gets lost on its way back to the base, it is usually because the original map has glitched. ​"Ghost" Walls: It has a hard time distinguishing furniture from structure. It sees a sofa or kitchen cabinets and treats them as solid walls rather than objects sitting in a room. ​The Room Size Limit: Because it thinks cabinets are walls, it shrinks the floor space in its mind. It then decides my kitchen is too small to even be classified as a "room." Why is there a minimum size restriction? If it is a room, it should be cleaned. ​The Bottom Line: Competitors like Eufy navigate these spaces without any of these bugs. The Jet Bot is a sleeping giant; Samsung has the hardware perfected, but they urgently need to release software updates to fix these mapping behaviors. Once they do, this will be the market leader. Until then, it is a beautiful machine waiting for a smarter mind.

just set my robot vacuum up some of the reviews where not good, but on first use i,m really impressed very solid and robust ,very easy to set up and i,m useless at technology did all my rooms and mopped the floors really good my floors where sparkling can not wait for tomorrow to watch my robot do it,s job so far reccommend as i always use samsung ,phone ,tv,,now robot vacuum .

Thought I would give this Samsung vacuum a try as kept having issues with other ones. Hardware is nice the app is basic, very basic. It would not clean under my sofa like previous vacuums, it decided that the sofa and my book shelfs were walls so would not clean under them. The app also told me that my kitchen and utility room were too small to make them their own room. The vacuum part is good, didn't even bother to try and mop as all ready decided it was not fit for purpose and was going back. Boxed every thing up to find out you can't actually turn the robot off. So it was on, bleeping, trying to move inside the box. Explains why it was 0% battery out of the box. Was worth a short but lasted 2 hours before a return was requested. The water tanks are not nice to operate. they do not shut and open smoothy compared to others, feel clumsy. The hover it's self is big compared to previous ones so didn't get as close into tight spaces and corners.

Really good, but even on black Friday sale, a little pricey.

Pet owners should avoid like the plague! I’ve had mixed results with this product. The app is not flexible enough, however it is generally very good at navigating round the house with limited need to intervene and it looks great for a robovac. This is where my review goes very negative and probably warrants a 1 star for me specifically. This product cannot handle pet hair at all. I have 1 mid sized dog. Hair wraps round the drum and needs untangling every room it tries to clean. Where the product is even worse is once wrapped in hair it continues to try and spin, snapping the drum in half. It is a very poor design. I’m on my 3rd drum which are very expensive. Unluckily my mop attached sensor also failed. The customer service trying to fix it was extremely poor and returned the product still broken and missing accessories. In summary if looking for a robot to lightly clean your house with limited hair I might consider this. If you are the owner of a vaguely hairy pet don’t waste your money.

I was hesitant buying this as I saw the negative feedback. I already tried a Dyson version which I returned as kept getting lost. I have had the Samsung vacuum for a few days now and have tried using in vacuum and mop mode. It has done a fantastic job on both vacuuming and mopping. It has not created any issues or got lost. Has avoided hazards and has worked around them. I would definitely recommend this to anyone looking g for a bot vacuum.