Kepler Brooks Nexa Office Chair for Work |3-Year Warranty| Ergonomic Office Chair, Study Chair for Home,3D Arms,1D Headrest & 2D Lumbar Spine Support, Multi Lock Recliner, Heavy Duty Metal Base (Grey)

I bought this chair 2 weeks back. The chair is really sturdy and ergonomically designed to support your back and head for prolonged sitting. The chair is also very easy to assemble Initially I found the height of the chair to be such that my feet wasn't touching the ground even at the lowest level. I contacted their support team. The team is very professional and super prompt in their responses. They immediately dispatched a shorter piston and arranged for a technician to come and reinstall the chair. Now the height is adjusted and I am simply loving it. A big shout out to the customer support team. I would highly recommend this brand.

The chair came late and it was difficult to align as the screws are not adequate enough to align with the back rest. The seller team was however quite helpful and sent a person to assemble the chair. It is now working fine and is quite comfortable.

Very comfortable,& easy to install.

The chair is amazing with lot of feature and it's very comfortable.Also the customer support is great 👍

Firstly, they are a Bangalore based firm who are selling the chair on Amazon, Firstly they dont have an after sale support and on top of that the chair itself is uncomfortable that I developed a lumbar lordosis and cervical spondylosis. I even tried using a chair cushion to support my back but even that is not helping my Physio has asked me to change the chair after looking at this chair. Lastly its flimsy and uneven..Buy this chair to spoil your back.

The office chair I ordered exceeded my expectations. The customer service was exceptional, providing unparalleled support. The chair itself is well-built with high-quality materials, and it offers a wide range of features at a competitive price. Highly recommended!

Using it for 2 years. Decent chairGot hydraulic replaced after 2 years. Service is good.

The media could not be loaded. The chair is fine, you get what you pay for. I bought it for 14999. I previously bought a cheaper chair from drogo at 8000 but it had a smaller seat which was not comfortable. This kepler brooks chair has a much bigger and more comfortable seat. But the weird back rest is horrible for my back. I should have bought the marvel pro instead at 11k.The seat slider wasn't working when I got delivered and it was extremely heavy for me to single handedly assemble and couldn't fix the seat slider no matter how hard I tried. The customer service was helpful though. They replaced the spare part promptly but I had to get help from someone else to disassemble and reassemble with replacement.After 1 week of regular usage, I got intense low back pain from the protruding lumbar support mesh. I still have a stiff back and I can't bend down. I've tried using multiple types of pillows and supports but the back pain is too much. So it's better to buy the not so fancy cheaper model itself without any so called lumbar support.The height of the chair seat is on the higher side. I'm 154 cm tall and I definitely need a foot rest. For my 180 cm tall dad too this chair is too tall, his feet doesn't rest flat on the floor comfortably.The extendable foot rest is comfortable to sit cross legged. But the finish is crude and not smooth. The foot rest has to be at a particular position to retract fully due to the poor finish. It is not a deal breaker though.The seat is comfortably wide and deep for me to sit cross legged even without the foot rest. The arm rest is said to be 3D movable but only 2 direction movement is good. The side to side is useless as it is not truly side to side but just change angle. Amazon isn't letting me upload multiple videos so tried to take pictures of the supposed to be side to side which is useless.The back rest does incline but locks in only 2 angles, either 90 degree or at a slight angle. We cannot lock the tilt at any angle we may be comfortable with. I'm fine with the slight tilt lock angle so it is ok but we cannot tilt back and rest as the tilt requires strong forceful push as the tilt tension is too tight and I'm unable to adjust it. Everything is just too tight everywhere.It looks fine, exactly as in the picture except the foot rest frame. Only by the looks, no one will know any of the issues.This chair makes me appreciate the steelcase chair at my office so much. That costs around 60-70k and looks boring but it has none of the issues I've faced with this chair.