Question 1

When the smaller and medium size purse is empty how much does it weigh? Thank you

Accepted Answer

There is very little weight.

Question 2

How much does the empty purse weigh? size 9x3x9

Accepted Answer

There is very little weight to the purse.

Question 3

In the picture the grey color looks kind of like stone. Is it really more gray?

Accepted Answer

Dear valued customer,

Thank you for your question for our Crossbody Bags For Women Trendy. We appreciate your support and would like to address your concerns regarding the color discrepancy. Our team understands how important it is to accurately represent our products, and we apologize for any confusion caused.

After careful examination, we would like to clarify that the color of the bag in question is indeed gray, specifically cloud gray. However, we acknowledge that due to various factors such as lighting conditions and individual monitor settings, there may be slight variations in the perceived color when viewing the product online.

We assure you that we strive to provide as accurate and detailed product descriptions as possible. To assist our customers in making informed choices, we include multiple high-quality images of the product from different angles and under various lighting conditions. Additionally, we offer a comprehensive product description that includes specific color names, such as cloud gray in this case.

If you are unsatisfied with your purchase due to the color difference, we would be more than happy to assist you with an exchange or return. Our customer service team will gladly guide you through the process to ensure your utmost satisfaction.

We highly value your feedback as it helps us improve our products and services. Please do not hesitate to reach out to our customer support team if you have any further questions or require any assistance. We are committed to resolving this matter to your complete satisfaction.

Once again, we apologize for any inconvenience caused and appreciate your understanding in this matter.

Thank you for choosing our products.

Sincerely,

CLUCI

Question 4

Softer pu leather or stiff? Also do the zippers open/close smoothly? Thanks ahead for the reply!

Accepted Answer

Soft leather , and smooth zio

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