Is the wrap made of neoprene?

No the wrap is made of nylon, foam,and polyester. It is well made with three straps provided. I'm using it for rotator cuff surgery and it's terrific

Is it normal to have condensation on the pad at times? How can I fix this issue?

Ensure that when you plug/attach the bladder pad to the tubing that it is in securely and the tubing is straight. Sometimes if the shirt you are wearing can be too heavy and cause condensation. It is best to wear a tee shirt and keep the I e machine on for only 15-20 minutes.

How is the unit powered ?

The AIS3.0 system is powered by a 120/240 VAC 50/60 Hz Adapter converting to 12 VDC for the AIS operation

Can it be used on foot after surgery?

Hi, We make a specific therapy pads that will work for the foot. We make a standard foot pad, a large foot pad, and our universal pad will work on a foot as well. We'd recommend purchasing one of those systems for the foot and not the knee system. Thank you,

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❄️ Chill Smarter, Heal Faster: The Future of Cold Therapy is Here!

EXTENDED ICE POWERED RELIEF - Large 9-quart insulated reservoir holds more ice for hours of continuous cold therapy—no constant refills or soggy messes.
SILENT COMFORT ALL NIGHT LONG - Whisper-quiet brushless pump ensures uninterrupted rest while delivering powerful, consistent cooling.
PROUDLY MADE SUPPORTED IN THE USA - Engineered and assembled in Ohio with dedicated customer service that answers your calls—backed by a 6-month warranty for peace of mind.
ERGONOMIC KNEE FIT FOR MAXIMUM HEALING - Designed with elastic and Velcro straps for a snug, comfortable fit that supports post-surgery recovery and pain management.
TAILORED COLD THERAPY ON YOUR SCHEDULE - Patent-pending programmable timer lets you set personalized on/off cycles for safe, doctor-recommended treatment without worry.

The Polar Products Active Ice 3.0 Knee & Joint Cold Therapy System combines a programmable digital timer, a large 9-quart insulated cooler, and a whisper-quiet pump to deliver safe, continuous cold therapy tailored to your recovery needs. Ergonomically designed for knee support and proudly made in the USA, it offers professional-grade pain relief with unmatched convenience and reliability.