Steel Diaper Pail, White

I wanted to love this diaper pail and for the first six months I did. It is a beautiful diaper pail and I love the color. We bought the purple and it looks great in her nursery. When it is working properly, we didn't have a single issue with smell. Then the diaper opening mechanism broke. My husband tried to fix it but it doesn't open all the way b/c something was broken inside. So you have open it and shove the diapers down! Gross!! Well now today it won't close so there is horrible diaper smell all around it. Gag me! Also if the bag is full, the sides of it will rip the bag so be careful not to let it get too full. I sent an email to the company and never got a response.UPDATE: After my review, the President of the company contacted me and sent a new top. It was shipped out quickly and very easy to change out. Now that the top is fixed, I love it all over again!! And all of the huge diapers fit in the hole without me touching anything!! And even with a full bag, there is no smell with this diaper pail. One thing I didn't mention in my previous review is how much I love the fact that you can use any trash bags that you want. So much easier and cheaper than using manufacturer specific bags!

updated review. the customer service is great from this company. they immediately shipped me the new top and didn't even ask for proof via photo etc. i'm hopeful that this top will work for a long time since i love this diaper paid because its a great modern look plus has two closings to keep the smell contained.______I would have given this a 5+++ star but sadly the pail has broken on me twice. the first time the inside metal sliding piece got stuck half way open -- which really defeats the purpose of having two closures to keep out the smell. luckily that fixed itself somehow after a few weeks. however, just a week ago another piece broke -- this time it was the hinge on the opening. it broke completely (see photo) and now I will have to get a new diaper pail after only 5 months.if i didn't have these issues, i would have given this a great review. i love the paid overall in terms of effectiveness (really don't smell the diapers, can hold a lot of diapers, you can use any garbage bag so you don't have to pay for expensive refills) and looks (modern design is really nice and love the grey color).i'm hoping that Bubula will do the right thing and send me a replacement to stand behind their product and prove that this is an unusual situation to have multiple pieces break after just 5 months.

I love my Bubula! I have a 6 month old who is now eating solids, resulting in offensively smelling diapers. This bin contains all the smell and allows me to use garbage bags instead of having to buy special bags. It will hold quite a few diapers. I empty it weekly so I can get the smelly diapers in the trash before the garbage man comes, but it could easily hold 1.5 to 2 weeks worth of diapers. I also appreciate how easy this bin is to use. I can deposit the diaper into this bin with one hand, leaving the other arm free to hold the baby.I recently had an issue with the Bubula where the lid broke and wouldn't close anymore. I was disappointed because I'd only had the bin for 2 months and expected a better product based off the price. I contacted the company via their website and was shocked to see them reply to my complaint within 10 minutes! Seriously - 10 minutes later I had an email from them in my inbox. Not a system generated email saying that they received my email and would get back to me in X amount of hours/days, but a reply addressing my problem. They apologized and said they'd had a batch go out with a bad pin and they would be sending me a new lid to my home free of charge. It has been a while since I've had a positive customer service experience and it makes me love my Bubula even more!I'd highly recommend this product and the company!

We have had the Bubula for about 3 weeks now and have loved it, but the top lid broke this evening with normal use. It has been great with keeping smells locked inside, but I didn't expect a $90 diaper pail to break after 3 weeks of normal use. I was frustrated thinking I didn't even know how it could have gotten broken, but now I'm reading reviews about units that were defective and that they've improved the pieces. It's unfortunate that so many models were sent out with the faulty pieces.EDITED TO ADD: I went through the steps to be sent a new one and send the old one back. When the new one arrived, before even taking it all the way out of the box, I noticed that the top lid does not close and stay shut. We are now going to try and ship both back. I was REALLY hoping that the issue had been fixed so that we could continue using this product. In order to get the lid to shut on the new order, you feel like you have to break the lid. Simply pushing the lid down doesn't do anything and it just pops right back up.