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| Best Sellers Rank | #60,325 in Books ( See Top 100 in Books ) #51 in Business Negotiating (Books) #138 in Emotional Mental Health #212 in Communication Skills |
| Customer Reviews | 4.5 4.5 out of 5 stars (370) |
| Dimensions | 5.1 x 0.6 x 7.89 inches |
| Edition | 1st |
| ISBN-10 | 0143037781 |
| ISBN-13 | 978-0143037781 |
| Item Weight | 7.6 ounces |
| Language | English |
| Print length | 256 pages |
| Publication date | September 26, 2006 |
| Publisher | Penguin Books |
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