Milbon LISCIO Crystal Mild Straightening Cream & Neutralizer, 14.1OZ each, Made in Japan

I was a little bit scared because I read a couple other reviews that said hair fell out, etc. I am guessing that those people didn't follow the directions properly and you have to be careful. For starters, you cannot apply the relaxer to dry hair. You have to apply it to wet hair that has excess water removed with a towel. The very first thing you do is get in the shower and shampoo your hair with a moisturizing shampoo and rinse. Skip conditioner. Then towel dry your hair. Cut holes in a plastic bag to cover yourself. Get a pair of gloves and a small comb or brush to help you apply the relaxer. Get a hair clip. Make sure you use a timer (this is critical). Carefully comb out wet hair then take the top half of your hair and pin it on top of your head. Then put the relaxer in a bowl. I am using the mild relaxer because I have color treated hair. I also did not want my hair completely straight but nice smooth waves, but the key is smooth, shiny, healthy hair and this relaxer takes out all the unruly frizzies. I left the relaxer in for 20 minutes including my application time and time to get in the shower and start rinsing. The bottle says up to 30 minutes maximum. I used the comb to apply it 1/2 inch from my scalp and run it to the end of my hair. Then I unclipped the top of my hair and did the same thing. Then I took the extra relaxer with my gloves and rubbed it around in the bottom of my hair away from the scalp. When the timer was at about 19 minutes I headed for the shower. Another thing that is very important is to rinse it out for at least 5 minutes, so I used a timer again in the shower and I continued to rinse it out for 8 minutes just to be safe. After rinsing it out in the shower my hair felt kind of stiff and matted, and this scared me a little bit, but I followed the directions and I put a detangling oil in my hair before trying to comb it, and I had to use a lot of detangling oil. I did not yank or try to force the comb, but used a wide tooth comb and carefully starting at the ends as I worked my way up slowly until I got my hair all combed out. It is important to go slowly and comb it gently when the hair is in this fragile chemically altered state. I then used a blow tryer, and held my hair straight with a comb or brush at the end to blow it straight. I then used my wide barrel curling iron on the hottest settling and I ran it down through my hair the same way you would use a flat iron to get the hair to smooth out all around and I went section by section so this took a long time. This whole process took me at least an hour and at the end my hair was very straight. After it was completely dry I then applied the neutralizer cream all over like shampoo and I really drenched it on and then I clipped my hair on top of my head for at least 5 minutes to let the neutralizer do it's thing. Then I got back in the shower a 3rd time and rinsed out the neutralizer. Then I applied my regular conditioner and rinsed it out will cool water until about 90% of it was rinsed out. I don't like to rinse it all the way out because leaving a little bit in makes my hair easier to comb and healthier. Then I combed out my hair using a detangler oil and I let it dry naturally instead of blow drying it. It dried fairly straight without me doing anything to it. After it was almost dry I styled it like I normally do and I could not believe how smooth and shiny it looked. I have naturally curly hair but the unruly frizzies I normally deal with were gone! I used my curling iron and rollers to create some beautiful wavy hair that is shiny, smooth and all together! I LOVE what this product has done to help me, and my hair be easier to manage and it looks so much more healthy! I will be buying this product again as my hair grows out or if my frizzies come back. WOW!

Type of hair: Wavy, frizzy, fine, dry shoulder length, coloured every few weeks. Used to flat iron straight every day.I've decided to re-write my original review, based on my second experience using the Liscio. My original review was positive, but I was so cautious in using the product because of some of the bad reviews, that I still needed to use a flat iron to straighten out the ends. Not anymore!I first used the Liscio in August 2018, and it worked well - I barely had any frizz and the ends were only slightly wavy. When I used it that time, I didn't use a very high heat for the flat iron part of the process for fear of my hair breaking. 3 weeks ago (January 2019) I decided to apply the Liscio again - this time I used a higher heat for the flat iron step, and I made sure to get my hair really straight - the first time I wasn't as meticulous in this step. The result this time is so much better than the first time. I have not used my flat iron at all. Blow drying my hair gives me stick straight hair. Yes my hair is dry around the front layers and ends, but this is where my hair was already very dry from over straightening it before. I use a bit of coconut oil in damp hair, concentrating on the driest spots and it's fine. Now that I don't need to use a flat iron my hair will improve over time as I cut off the dry ends.For the process itself I applied plenty of the solution with my hands (using gloves). I felt as though I could cover the hair better like this rather than using one of those dye brushes. My hair was dry when I applied this, so I knew that I didn't miss any strands.I left the solution on for about 20 minutes. I rinsed it really well and blow dried roughly. Then used a high heat to flat iron small sections meticulously. I feel as though this is a crucial step, as this is where you are shaping your hair, before neutralising.After straightening, I applied the neutraliser, again using gloved hands, although the neutraliser is more watery than the straightening solution so it's a little harder to use your hands. Left this on for 5 minutes and rinsed very thoroughly again.Blow dried roughly with a brush. My hair was very straight at this point. I left only for 24 hours or so - did not wait 48 hours as recommended. Personally I don't think waiting for 48 hours does anything. The chemicals have already processed your hair. Your hair is not going to get any straighter. But I do think it's good to give your hair a bit of a rest after all the chemical processing, hence my 24 hour wait.Since the straightening, I have coloured my hair and it hasn't affected the straightness at all. I did saturate my hair in coconut oil prior to the colouring (as I only colour the roots) and I think that helped in not drying my hair out further.Some of the reviews on here about hair breaking off really scared me - hence my overly cautious approach the first time. But my hair was fine then and so I was more confident this time. I don't know how anyone's hair can break using the mild version, as my hair was already very processed and dry and I've still had great results with no breakage at all.My only tiny criticism of this product is that the neutraliser is very watery and that makes it hard to apply without it dripping everywhere. But I can live with this, since I've had such great results.