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J**K
5 Stars
When my daughter’s night retainers broke, I tried Sentinel after reading the reviews. The process works a lot like how it would be handled at the orthodontist’s office but with fraction of the cost. They send you the impression kit, you send it back to them and within a week or so you receive the guard. The first time we sent the impression, the top wasn’t deep enough so they sent us another kit for her upper teeth. We gave it another go and it worked. The fit is very comfortable for my daughter and so far it seems sturdy. It’s a great alternative way to get your retainers and I highly recommend purchasing from Sentinel.
A**.
Your teeth will still space even if you wear them 22 hours a day!
I wanted to like this project so much but I'm so disappointed! I ordered these when my bilingual wire came out and couldn't get an appointment anytime soon at my dentist. Well my teeth have spaced and now I have to pay another couple thousand to get them fixed again. Please do not rely on these keeping you teeth in place. I wore these like my invisalign 22 hours a day!
H**N
Poor customer service, communication and product
BEYOND FRUSTRATED WITH THE SELLER'S LACK OF COMMUNICATION AND DELAYED ORDERThe seller claims that the retainers will be completed within 4-6 business days. THIS IS FALSE!Once your impressions are delivered to the seller, you will get ZERO ZERO communication. I finally reached out to the seller after impressions have been delivered to the seller multiple times requesting tracking number for when the retainers are shipped to me. I've reached out multiple times. One time I got a response of "Will send it out now"...I didn't get the tracking number until the retainers were already delivered. What's the point of getting the tracking number if I've already received them.The retainers themselves were particularly tight and difficult to remove unlike other retainers I received from dentist's office.Overall, very very poor experience and do not recommend it!
D**R
Excellent Quality and service
My Invisalign retainer started to fall apart just a few months after I got it and I was told that I would have to pay an additional $550 for a new one, not to mention that I would have to wait up to 2 months! These fit perfectly and are so nice, in just 2 weeks!
C**N
Excellent quality, better price, very satisfied
Initially got them 4 days after purchase, sent them back the next day and got them 3 weeks later. Considering how long other companies are taking to ship with the "delayed processes" due to COVID this is exceptionally fast for custom created products.The quality is great. The same quality as when I got retainers from the orthodontist only this time they were done with care. They are also 60% cheaper. I am very satisfied with them, and it was fun doing the molds myself!
J**E
Durable. Cheap. Came with a case. Great customer service.
I had to get these as my last set of retainers from smiledirect didn’t last more than 3 months, so rather than buying another pair of theirs for $99, I went with something of higher quality. These seem to be made with the same materials as my wife’s Invisalign retainers and hers last 2-3 years, so I’m hopeful. I had an issue with my top retainer so I sent them an email and the amazing Ashley had another retainer sent out pretty darn quick. I was skeptical at first since there aren’t many reviews but this company is nothing short of magnificent.
Y**A
Yo Approved
Would have given a full 5 star but Communication through them isn’t very well. They don’t notify you once they receive your impressions. Took 2 1/2 weeks to receive back retainers. I had to email a few times just to get a response on when I would receive them
M**.
Move fast when mixing and placing putty it hardens fast
It’s easy to use but some of the instructions are a little off instead of mixing the putty for 1 min it’s more like 30sec but it’s grate and they don’t charge to ship out more if you messed up highly recommend if you lost your retainer