Why doesn’t it dissolve in hot water? Did I get a wrong batch?

This is not actual tea but spices you add to tea. It dissolves but some of the spices don't necessarily remain in a dissolved state and will settle to the bottom. It is intended to flavor tea, the same way that you might add cinnamon to cocoa and the cinnamon will float on top, or nutmeg to eggnog and the nutmeg will partly dissolve and partly settle to the bottom.

Is this dairy free? suitable for vegans?

Dairy Free. Just spices.... wonderful spices. Love this Chai !

Does this contain any sugar?

Hello and thank you for your question! Our Chai Masala blend does not contain any sugar.

What are recommended proportions of product (tsp or tbsp) and water (cups)? I am having issues getting a good taste.

From the spicewalla web page, they recommend 2 cups milk, 2 cups water, 2 tbsps black tea, 1 tsp sugar, and 1 tsp Masla Chia Spice. So, roughly 1/4 tsp per cup of prepared tea. I like a spicier tea, so I'll do about 3/4 tsp per cup, and I find that works really well for me. It's probably a good idea to experiment a bit, and see what amount works for you.

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Spicewalla Masala Chai Spice 2.1 oz | Tea, Latte, Coffee, | Unsweetened Powdered Spice

Spicewalla Masala Chai Spice 2.1 oz | Tea, Latte, Coffee, | Unsweetened Powdered Spice

Product ID: 734063559

Details

Brand
SPICEWALLA
Diet type
Keto
Item form
Powder
Number of Items
1
Unit count
2.1 Grams

🌿6 premium whole spices

🔥small-batch fresh roasting

🥄precise 1/4 tsp serving

Description

☕ Elevate your chai game with every sip—don’t just drink tea, own the ritual!

VERSATILE EASY - Unsweetened powdered blend perfect for tea, lattes, or coffee—customize your cup.
CLEAN CONSCIOUS - Gluten-free, non-GMO, keto & paleo-friendly with zero artificial additives.
CHEF CRAFTED EXCELLENCE - Created by James Beard-nominated chef Meherwan Irani for gourmet quality.
FRESHNESS YOU CAN TASTE - Small-batch roasting and grinding ensures peak spice potency every time.
AUTHENTIC INDIAN STREET FLAVOR - Bold ginger & cardamom-forward chai for a true chaiwalla experience.

Spicewalla Masala Chai Spice is a premium, unsweetened powdered blend of six whole spices—ginger, cinnamon, green cardamom, black pepper, clove, and allspice—roasted and ground fresh in small batches. Crafted by a James Beard-nominated chef, it’s gluten-free, non-GMO, keto and paleo-friendly, designed to deliver authentic Indian street-style chai flavor with clean, simple ingredients.

Specifications

ASIN	B07WRF2MVG
ASIN	B07WRF2MVG
Best Sellers Rank	#105,053 in Grocery ( See Top 100 in Grocery ) #245 in Chai Tea
Brand Name	SPICEWALLA
Container Type	Can
Cuisine	Indian
Customer Reviews	4.4 4.4 out of 5 stars (2,823)
Customer reviews	4.4 4.4 out of 5 stars (2,823)
Diet Type	Keto
Flavor	Chai Masala
Item Form	Powder
Item Package Weight	0.11 Kilograms
Item Weight	99 g
Manufacturer	Spicewalla
Manufacturer	Spicewalla
Number of Items	1
Number of Pieces	1
Package Dimensions	7.7 x 5.99 x 5.99 cm; 99 g
Recommended Uses For Product	Chai Tea
Size	2.1 Ounce (Pack of 1)
Specialty	Salt Free, Sugar Free, Vegan, Gluten Free, Keto, Paleo, Plant Based, Vegetarian
UPC	810022760116
Unit Count	2.1 Grams

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