ECOVACS GOAT O500 Panorama Robot Lawnmower 500㎡, Auto Mapping, Setup-free, LiDAR-Enhanced Panoramic Visual Navigation, Pass 0.7m path, Customized Mowing, Edge Precision Mowing, 45% Slope

I don't normally bother leaving a review on anything i get from Amazon (its just a shop !), but there weren't too many to help me decide when i was looking for a replacement for my old one. I've been using a cheaper robot mower for the last 4 years, so i was already 'sold' on the idea of a 'cute' little robot helper running around the back garden. The old one was had started having issues with the boundary wire, which was really the only issue i ever had with the old one, so this year, i got it out of winter storage, plugged everything back in, then was pleased that the 'loop' was fine (the first time that's happened !). It ran for 2 weeks, then failed, so i was looking at replacement parts, but they were going to cost over half the price of a new replacement, so i started looking at what Amazon had to offer. The old one was £150 more than i paid for it 4 years ago, but for a little more, this one was available which was claiming that it didn't need a boundary wire ! Wonderful. I've had this for two days now. The setup was pretty straightforward, get the base station out of the box and put it somewhere with a bit of space either side (and within range of power and wifi), then power the robot on, create a security pin, then download a firmware update. The update took about 10 to 15 mins, then it was 'mapping time'. The auto-mapping function is very good, it found 90% of the boundary by its self (just needed to help it manually a few times at the more difficult bits), then it went for a quick run around the garden to map the bit it'll cut, to check for any obstacles, then it went home, and it was done. I don't have a particularly large garden, and it's basically a rectangle, so the whole set up was about 45 mins. It did the first scheduled cut yesterday morning, and it's fantastic. It cuts in straight lines, and it's quick! My whole garden was done in about 3 hours, and considering the old robot failed 3 weeks ago, the grass was fairly long. Over all, i'm really impressed. It's definitely an upgrade over the old, random robot i was using before, and it does a much MUCH better job.

I really did my research and thought this was a good investment. I was wrong to be honest. I should have paid more for the mammotion. The mapping is terrible. You CANNOT edit the map at all. Only no go areas. My issue is we scan the lawn and then a 1 meter edge of the left side of the lawn just disappears. I had to move the base to fix this. The cats sit on top of the machine and the emergency stop button presses and it won’t do anything until I go outside and manually reset. There should be a remote e stop release. The stripes are inconsistent. Even on edge mode it leaves at the very least 20cm around the edge of my garden. The base needs moving again as it cannot be in a corner of a garden (I am aware of that but last time it was not and it missed that 1 meter patch) , it must be in the middle. It gets stuck all the time. The wheels get caked in mud and they’re difficult to clean. It chews my lawn up with its totally nonsensical twisting and turning. And this tiny lawn uses 75 percent of the battery. It’s a joke to be fair. Get the mammotion

What a shame. The initial experience was really good. Product seemed well made and was well packaged. Setup was straightforward. We have a small, relatively simple lawn and the automapping functionality was good, with one or two small sections where I needed to take over and do a bit of manual steering before allowing it to continue in auto-mode. The mower then mowed a number of times during the week, and did a great job. It didn't get stuck or head off into the flowerbeds once and we were pretty impressed. Then we were woken up in the middle of the night by it beeping away in its garage. Couldn't stop it that night (after undocking/redocking etc.). Factory reset didn't fix it the following day either. From what I could see it seemed to be connecting/disconnecting to the charging station continuously (for no reason we could figure out). I spoke to Ecovacs UK customer support who just said 'return it via Amazon' - no attempt to diagnose and fix the problem, no mention of an exchange. All a bit disappointing from a customer service point of view I'm afraid. The mower has now been returned for a refund. Whilst I was impressed with the camera only approach (no wire, no RTk antenna) hence the three stars, I'm not sure I'd recommend this device given it developed a fault within 7 days and the manufacturer didn't make too much effort to keep me as a customer.

The mower is great and works as directed. The app has lots of different features with sequencing and time setting. My lawn has been kept tidy since the 3 months it’s been live. However you still need to nurture and promote growth feed scarify etc. mine goes in a shed to keep dry and I’ll be closing the entrance and removing the power for winter. I’ve had no problems with connecting errors or being stuck. Set up was easy just require a European plug converter.

I am happy to report that (perhaps after previous reviews) it now comes with a UK plug! Unfortunately, it refused to save the mapping (which had to be manual due to complexity - this took over 30 minutes each time) and then threw up a load of error codes that could not be cleared, and lost the mapping. The app is very poor and the mower spent the best part of an hour doing a software updated when it was first turned on. I suspect it was the software update that caused the problems, but no way of contacting the seller to find out what to do: tried the chat and it said 'not available' and I rang the company within their working hours and got a recorded message saying they are only open 8 -4. That's most of the day gone... it is neither simple nor quick as the manufacturers claim. I'd suggest that anyone thinking of buying this reads the reviews on Reddit - many people have had similar issues. Returned it - which involved a phone call to Amazon and they don't let you arrange your own return online. Avoid.

As above. I think it's a bit new and the software needs tweaking a bit. Bought as we are both disabled and finding it harder to strim the edges that the drop and mow one i bought last year didn't cut. This will o over the edges if you can map just over the edge if you get what i am saying. The problem i had was it wouldn't go under out swing even thoe there was plenty of clearance but i think if they tweak the software it would. I returned this and bought the o800 this doesn't have the LIDAR? on the top and goes under the swing also goes over the path so cutting the edges happy day's. If you can't find the QR thing to scan in the software it's under the back end took me some time but the setup is easy. Also when you have gone round making the map drive the Goat back in front of the charger and then press the home icon and it will go back on charge and save the map well when you give the map a name took me 3 goes as i was driving it back on to the charger and couldn't work out how to save the map. Hope this helps.

Mower gets lost, sees shadows as obstacles, misses random patches, often doesn’t go up to the edges, and performance is too inconsistent. Maybe there’s a better way to map my garden to perform better but I haven’t figured it out yet. I have two sections to mow and it sometimes struggles with getting to the second one. The Bluetooth / manual function is almost pointless. Unless I hold my phone directly above the mower it won’t connect or immediately loses signal. Even held above the signal often cuts out. Far too much work for something designed to automate an activity.

I am extremely happy with this. I have had two Robot lawn mowers previously and they were never quite right. This one does everything I hoped for, plus a little more. It will hibernate away from the lawn on a patio, works very well simply using cameras, stripes the lawn with options, you can use it as a remote control camera. In terms of value for money it offers more for less than its competitors. The app is simple. I have only one minor gripe which is that it makes a whirring noise. Which sounds like it comes from the wheel drive. (not the spinning blades.). My two previous models were silent. But to be honest, very minor.

Funciona perfecto lo unico que no tiene es zonas y caminos a las zonas, se tiene que tratar todo el jardin como una sola zona incluyendo areas de pavimento o tierra para pasar de unos trozos de jardin a otros, hay que tener rampas si hay desniveles en el camino

After some months, it starts to hallucinate. Even though the map is correct, it does not follow it and is completely lost. I’d like to return it.