Luxe Premier 3-in-1 Coffee Machine, Silver ES601UK

I usually don't write any reviews but this I had to. What a masterstroke Ninja has brought here. Every coffee is so good to the point I can't stand the cafe quality anymore. Cold brew option with the cold froth is an absolute gem in this hot weather. Machine is ready in a jiff to prepare the coffee and it takes very short time to get the coffee ground and to brew. Very low noise as well. Size is not too big to look awkward. This is simply the best purchase of the year for me. Easy 5 stars!

Only had it a few days ..... nice machine, very easy to use ... makes a very nice cup of coffee Machine was well packaged do no damage

I only drink one coffee a day, this is by far my best purchase 😊 it’s so easy to use! I absolutely love it and would without hesitation recommend it! I’m now drinking numerous different coffees! It’s incredibly easy to use.

Wonderfully simple machine that makes great coffee. Having bought and returned two, irreparable, Breville coffee machines we paid an extra £100 for this Ninja machine. Amazon’s refunding service for the Breville machines was very good. There is an excellent set up video link which we used. This help calibrate the machine grind. We love the fact the Ninja monitors and recommends grind calibration adjustments. The machine has a spring loaded coffee press so you get a perfect pre pour grind. Then hot water is added before hot water is passed through the coffee. The Breville has none of these features and relies on your best guesswork. It’s the same with frothing your milk. Guesswork with a Breville. Automatically done by the Ninja with plant based and dairy frothing, and one of four froth settings. Then the Ninja purges the wand. Easy to clean which is handy as the Ninja waste water needs emptying every 4 or 5 mugs. Our only minor criticism would be the small water container which needs refilling every 4 or 5 mugs, but it is minor Overall this is an outstanding piece of kit.

Relatively simple to use. Helpful support people. However, I struggled to use the 4 shot lux basket as it refused to grind enough coffee. Video call support, so they could see exactly what I was doing. Sent replacement parts, same result. After wasting a huge amount of time of coffee they suggested I return it for a full refund. I eventually found an independent guide which, very briefly suggested an extra step that the guide, videos and support people missed. You need to also select “quad” as a further option, despite the machine recognising the basket. The drip tray is frustratingly too small and often overflows. I suspect some regular used parts are out of stock, like the water filter. The coffee made is good. It appears to be excellent value relative to other machines which either do less or cost much more. Overall, I am happy but it could be so much better. The milk steamer wand is always needing cleaning : it should be insulated so the milk doesn’t bake on. The drip tray needs to have much higher capacity.

I received a faulty product, which can happen and is absolutely fine, but the real problem started when I tried to return it. They are absolutely not helpful, I was promised a collection from home 4 TIMES, where I had to take time off from work and wait at home from 9 to 5, and nobody showed up. I tried to contact the delivery provider but Amazon doesn’t give the tracking code so they can’t help neither. Amazon keeps promising a new delivery tomorrow, which is unfortunately another day you have to wait at home in this heatwave for absolutely nothing. I ended up calling Ninja and they offered a quick solution with a replacement right away. Highly suggest everyone to buy it directly from the company itself with an actual customer service. I am really disappointed as a long time Amazon customer.

Soooo happy with this machine! The coffee tastes so much better! We used the same brand coffee we used in our old machine and this one brings out the flavour, froths the milk much more as if from a coffee shop! So so pleased!

Awesome machine looks good easy to clean grinder works great temperature wish I could get it up 1 more rather than 2 but it doesn’t but still hot

It's OK machine but not great, despite the premium price, so many things made from cheap plastic.