When PC/Console is switched off then on again does this automatically turn back on or does it require the power button to be pushed before it works?

No, if the power is turned off to the drive enclosure it needs turning back on again with the power button when it is restarted. This is a real pain as I purchased this item because of the previous answer that said it comes back on automatically. It only stays on if you maintain power to it, so it does not remember the previous on/off state when you remove power.

Does it support 12+18 pin MacBook ssd?

Hi. This USB 3.0 3.5" Enclosure is equipped with a SATA III 7+15 Pin connector. So it shouldn't be comaptible with a 12+8 Pin MacBook ssd. Hope the answer helps. UGREEN

i had to purchase a new laptop, i have taken the SATA hard drive out my old laptop, will this device allow me to recover and access files ?

Maybe. This is a great way to physically access your drive, but if this was your old laptop's main hard drive you may well find that it is encrypted, or that the files you want are stored in a section only accessible by your old user login. The actual product is great, but unless the files you are after are not secured, then this won't help much (neither will any external caddy).

I have used this device with no issues, no physical damage, and no extra noise, it is recognized but not accessible.

Eject your device from whatever computer or media player it’s connected to safely ,turn power off. Now check if the hardrive is securely firmly connected and not loose in it. Just take it out and reinsert it in your ugreen. If it’s still not working and it’s still under warranty just return ang get a new one. If you have a spare hardrive check if it works with it, your hardrive is faulty.

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UGREEN Hard Drive Enclosure, SATA to USB 3.0 Caddy for 2.5/3.5 Inch HDD SSD

Product ID: 58786112

Details

Brand
UGREEN
Colour
Black
Hardware interface
USB 3.0
Hardware platform
Windows/Mac
Product dimensions
19.4L x 11.7W

⚡5Gbps blazing speed

💾Supports up to 22TB HDD/SSD

🛡️Durable ABS casing with cooling vents

S$48

Duties & taxes included

In stock

Sold byAmazon SINGAPOREDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

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Description

⚡ Unlock your storage’s full potential—fast, sleek, and ready to perform!

ROBUST COOL - Premium ABS shell with heat vents ensures durability and longer drive lifespan.
SMART POWER SAVING - Auto sleep mode after 3 minutes keeps your drive safe and energy efficient.
PLUG PLAY SIMPLICITY - No tools, no drivers—just instant connection across Windows, Mac, Linux, and consoles.
UNIVERSAL COMPATIBILITY - Fits 2.5" & 3.5" SATA HDD/SSD up to 22TB—your all-in-one storage upgrade.
LIGHTNING FAST TRANSFERS - USB 3.0 delivers 5Gbps speeds—10x faster than USB 2.0 for seamless workflow.

The UGREEN Hard Drive Enclosure is a versatile SATA to USB 3.0 caddy compatible with 2.5" and 3.5" HDDs/SSDs up to 22TB. It offers ultra-fast 5Gbps data transfer speeds, tool-free installation, and broad OS compatibility including Windows, Mac, Linux, and gaming consoles. Designed with a durable ABS case and heat dissipation vents, it ensures reliable performance and longevity, making it the perfect external storage solution for professionals seeking speed and convenience.

Specifications

ASIN	B076X4WWZY
Best Sellers Rank	591 in Computers & Accessories ( See Top 100 in Computers & Accessories ) 1 in Hard Drive Docking Stations
Brand Name	UGREEN
Colour	Black
Compatible Devices	Gaming Console
Country of Origin	China
Customer Reviews	4.5 4.5 out of 5 stars (2,960)
Data Transfer Rate	5 Gigabits Per Second
Enclosure Material	Plastic
Hardware Interface	USB 3.0
Hardware Platform	Windows/Mac OS/Linux/PS5/Xbox
Item Dimensions L x W x H	19.4L x 11.7W x 3.8H centimetres
Item Weight	0.48 Kilograms
Manufacturer	Ugreen Group Limited
Manufacturer Part Number	ACBUGN50424
Memory Storage Capacity	22 TB
Model Number	ACBUGN50424
Network Connectivity Technology	SATA, USB
Number of Items	1
Supported Devices Quantity	1
The Standard Size of the Hard Drive or the Bay the Hard Drive Is Compatible With (in inches)	3.5 Inches
Unit Count	1.0 count

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