How can I troubleshoot if my dual monitors cannot achieve 4K@60Hz simultaneously?

This might be due to the bandwidth limitation of the laptop. You can take the following steps 1. Ensure your laptop support video output and DP 1.4. 2. Lower your monitor's resolution or refresh rate. 3. Replace another high standard HDMI cable.

When HDMI2 connected, why does the laptop freeze when the resolution is adjusted to 8K@30Hz and HDR is turned on?

This is related to the memory of the graphics card. Generally, it is not recommended to enable HDR at 8K@30Hz. In addition, if there is a freeze at 4K@60Hz, please also turn off HDR.

What can I do if my monitor cannot reach 8K@30Hz?

1. Ensure that the monitor is connected to HDMI2 port alone. 2. Check if your laptop supports both DP1.4 and DSC compression. If only DP1.4 is supported while DSC compression is not, it can only reach 4K@60Hz at max.

When I connect to 2 monitors with Mac, why do both monitors show the same image?

When Mac is connected to dual monitor devices, the docking station can only support extending one display. Another display can only copy the display you extended, which means it only supports AAA or ABB.

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UGREEN Revodok 206 Docking Station 6-in-1, Single 8K@30Hz USB C Hub, Dual 4K@60Hz HDMI, PD Charging, Type C and USB A 3.0 Data Ports Dock for MacBook/iPhone 15 Pro/Pro Max/Dell/HP/ThinkPad/ASUS

Product ID: 538838818

Details

Brand
UGREEN
Colour
2 HDMI
Hardware interface
HDMI USB USB C
Total USB ports
3

⚡5Gbps USB-C Data Transfer

🔌100W USB-C Power Delivery

🖥️Dual 4K@60Hz HDMI

S$61

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Description

🚀 Elevate your workspace with UGREEN Revodok 206 — where power meets precision!

POWER UP FAST - 85W USB-C PD charging powers your MacBook or laptop from zero to 73% in just one hour—stay productive without pause.
NEXT LEVEL CLARITY - Experience jaw-dropping 8K@30Hz UHD on the secondary HDMI port for ultra-vivid content creation and viewing.
BLAZING DATA SPEEDS - Transfer large files, movies, and photos at lightning-fast 5Gbps via USB-C and USB-A ports—no more waiting around.
UNIVERSAL COMPATIBILITY - Plug-and-play with MacBook, iPhone 15 Pro, Dell, HP, ThinkPad, ASUS, and more—your all-in-one connectivity hub.
EXPAND YOUR VISUAL HORIZON - Dual HDMI ports deliver stunning 4K@60Hz for seamless multitasking and immersive workflows.

The UGREEN Revodok 206 is a premium 6-in-1 USB-C docking station featuring dual 4K@60Hz HDMI outputs, an 8K@30Hz UHD port, 100W power delivery for rapid charging, and 5Gbps data transfer speeds. Designed for professionals and creatives, it supports a wide range of devices including MacBook Pro, iPhone 15 Pro, Dell, HP, and ASUS laptops, enabling seamless multi-display setups and fast peripheral connectivity in a sleek, compact form factor.

Specifications

ASIN	B0BY8QNV1C
Best Sellers Rank	#15,249 in Computers ( See Top 100 in Computers ) #82 in Laptop Docking Stations #189 in USB Hubs
Brand	UGREEN
Built-In Media	1 product
Color	2 HDMI
Compatible Devices	Laptop MacBook Pro, Air, Surface Go; iPad Air Pro tablet; iPhone 15, Galaxy S22, Note 20, Tab S9 smartphones; Mac mini desktop computers, iMac; ASUS Chromebook laptop, VivoBook, Zenbook, IdeaPad, Yoga, Chromebook Pixel; Steam Deck
Customer Reviews	4.3 4.3 out of 5 stars (2,908)
Global Trade Identification Number	06941876218523
Hardware Interface	HDMI, USB, USB Type C
Item Dimensions L x W x H	11.4L x 4.5W x 1.6H centimeters
Manufacturer	Ugreen Group Limited
Mfr Part Number	15852
Minimum Required Operating System Version	Windows 10
Model Number	15852
Number of Items	1
Number of Packs	1
Number of Ports	6
Total Number of HDMI Ports	2
Total Usb Ports	3
Unit Count	1.0 Count
Warranty Description	All UGREEN Products are covered with the 24-month Warranty and 24-hour customer service.
Wattage	100 watts

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S$61

Duties & taxes included

In stock

Sold byAmazon SINGAPOREDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to SINGAPORE.

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Fast, free shipping, member pricing & priority support.

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TrustScore 4.5 | 7,300+ reviews

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