Why can't my network, HDMI 1 (4K), and DP ports work?

The network, HDMI 1, and DP ports need to download and install the DisplayLink driver before use. You can easily install the driver through the User Guide (PDF) of product guides and documents or check the User Manual.

How do I install the DisplayLink driver?

If your computer doesn't have a CD Drive to install the driver, you also can easily install the driver through the User Guide (PDF) of product guides and documents, the Driver Installation Guide Video of the product page, or check the User Manual.

Why can't my HDMI 2 (8K) port work?

(1) The HDMI 2 (8K) port only can work when the USB C port of your host device supports video output. Please make sure that.

Why can't my monitor reach 8K or 4K resolution?

You need to ensure that your laptop supports 8K or 4K resolution output (Macbook only supports 4K), and make sure that your HDMI or DP cable and monitor support the corresponding resolution.

How can I set the display mode, display order, and display rotation angle?

For macOS, you can check the "MacOS Operation Guide" video of the product page or check the "User Manual" to know how to set.

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🚀 Elevate Your Setup with UGREEN Revodok Pro!

COMPACT STYLISH - Sleek design that fits perfectly in any workspace!
POWER UP IN A FLASH - Charge your devices with 100W GaN technology!
VERSATILE CONNECTIVITY - 12-in-1 ports for all your essential devices!
MAXIMIZE YOUR WORKSPACE - Transform your productivity with triple display support!
UNLEASH LIGHTNING FAST TRANSFERS - Experience data transfer speeds up to 10Gbps!

The UGREEN Revodok Pro 312 is a cutting-edge USB C docking station that offers 12 versatile ports, including 8K HDMI and 10Gbps USB connections, along with a powerful 100W GaN charger. Designed for both Mac and Windows users, it supports triple display modes to enhance productivity and streamline your workspace.

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Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

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Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.