SouNor 12"Rough in Tall Two Piece Toilet with 20-inch Elongated Seat Height Left Flush 1.28 GPF Comfortable For Elderly,Disabled Tall Person Fully Glazed Pipe Design White SN1088S

Lucky that I am tall and have long legs. Would not recommend 21” for average height people.

Worked out great

Toilet bowl and tank were received in two very well packaged and sturdy boxes. "Nothing" was damaged, chipped, or cracked. Received quickly and in perfect condition. Replaced an existing toilet. Plumber removed old toilet and assembled new toilet in about an hour. I'm 6' tall, handicapped, and it's a perfect seat height for me. Easy to get on, and most importantly easier to stand up and get off of. I don't need to use two canes to help me stand up. Much quicker and thorough flush than my old toilet.Only issue that I have is that the toilet seat is cheap and uncomfortable. The mounting bolts are plastic. The plumber was able to tighten one of the seat bolts with the plastic nut, but the other nut kept spinning on the thread and he could not tighten it at all. So the seat slides and is not secure. I read some of the other comments before ordering that noted the same issue. I was going to order a separate seat with steel bolts when I ordered the toilet, but I didn't. I'm ordering the following seat and this was also recommended by my plumber.If you order this toilet, I recommend that you save yourself some time and include this with your order: BEMIS 7800TDG 000 Commercial Heavy Duty Closed Front Toilet Seat with Cover that will Never Loosen & Reduce Call-backs, ELONGATED, Plastic, White

Great product but had to be assembled by a plumber.The toilet is great due to its 21” height. Makes it easy for elderly to stand up.

Amazing quality in this 21 Inch porcelain toilet! Not difficult to install, although the gasket between the tank and the toilet bowl was a tad flimsy. Being able to sit at this convenient height has been a remarkable help to my eighty one year old husband.HOWEVER, the tank fill valve is substandard. After flushing, just a very small amount of clean water is left in the toilet bowl, leaving the majority of the toilet bowl dry. Urine hits the porcelain part of the dry bowl and splashes back up on the skin of the elderly person voiding. This is unsanitary and unacceptable.I have asked the manufacturer to recommend a replacement valve but have received no response. Our house is only 7 years old and no other toilet fills with this small amount of water.

I’m a tall guy and this toilet was just the ticket. I have spinal cord damage and have trouble with low seats. I installed myself and all the parts needed were included.

Product came as described. Was delivered in two separate packages. Packages were packaged nice and sturdy for travel. Was light enough for me to lift and move around. No leakage. Beautiful as a toilet can be. And also flushes quietly.

We purchased this item for use in a bathroom remodel. It came very well packed and arrived on time. We did not have any issues with the installation.The extra-tall height (almost 21 inches, taller than an ADA-compliant toilet) exceeded our expectations. This is used primarily for a person who has had two knee surgeries and a back surgery and has difficulty getting up and down, and the extra height has made a huge, positive difference. Getting on and off the toilet is much less painful and strenuous than it was with the unit we replaced.I am deducting a star because of what I can only describe as the garbage plumbing hardware (fill valve and flapper valve) and seat supplied with the unit. The seat was wafer thin with plastic fasteners - attempts to tighten them to the point where the seat was firmly attached to the toilet immediately stripped the nylon threads, as noted in other reviews. I agree with the other review recommendations to buy another seat with more robust attachment hardware.The fill valve is a thin plastic affair that looks like it will shatter into a million pieces if you stare at it hard enough.The flapper valve - when installed per directions, right out of its packaging, didn't work - the shoulder of the valve rubbed against the side of the tank when the valve was opened (toilet flushed), lodging the flapper in the open position and causing the tank not to fill and the fill valve to run continuously.My plumber, who's been doing the a while, said it's the worst set of hardware he's ever seen supplied with a toilet. Do yourself a favor and get a complete fill/flapper valve assembly from any reputable plumbing equipment manufacturer and don't even bother installing the supplied items.In summary, if you have a medical need for an extra height toilet then I think this is a good choice, but only if you replace the hardware supplied with it,