Why did I not get my pre order?

I've returned every accessory I ordered along with my camera because there is absolutely no indication of when it will be delivered. If I don't get it for 3 months, how will I know if the accessories are functional? I risk missing the return window for everything, so it's all going back. Amazon can flip the bill for costs to return all this stuff. Good job Sony. Good job Amazon.

It seems the fx30 with the xlr handle has a delivery date- but the base model does not- i pre-ordered with an oct 24th date advertised- please update

Because Sony doesn’t care about their customers who took the initiative to preorder their product. If you look through the Q&A, a Sony rep told me 10/28 for shipping. Today is 10/29, still no update. Pretty lousy conduct on Sony’s part. Even a ballpark estimate date range would be nice.

What the heck, guys? when is this shipping? i pre-ordered mine on oct 1, and still no estimated ship date!

For this being their “gateway drug” into their Cinema Line, Sony could not care less about their future customers. They font even offer a date range for those who preordered this product—and you preordered 2 weeks before I did—what pitiful conduct for a company trying to reel in a new generation of filmmakers with a product that sits “pending” and unobtainable in the checkout cart with no clear word on when it will leave this limbo… it’s not like certain people require these devices for their businesses or anything…. Shameful conduct Sony. Not to mention in this Q&A section a rep told me 10/28… NOPE.

Is the October 24 release date accurate?

Would be nice if those who took the initiative to pre-order were at least given an estimated shipping date, even if it were a ballpark—that would be better than nothing happening with an ordered device just sitting in the cart.

Desertcart Logo

Deliver to SINGAPORE

For best experience Get the App

DOWNLOAD THE APP

WE SOURCE ITEMS FROM

UAE
UK
India
USA
Japan
KOREA

Customer Services

About Us

Customer Support

Description

🎬 Elevate your storytelling with Sony FX30 — where cinema meets innovation.

COMPACT YET POWERFUL - Lightweight Super 35 form factor with advanced AF and stabilization for effortless mobility and precision.
FUTURE PROOF WORKFLOW - Supports user LUTs on LCD/HDMI and versatile Cine EI modes for seamless post-production flexibility.
PRO GRADE AUDIO INTEGRATION - XLR handle unit ensures crystal-clear, professional sound for your productions.
CINEMATIC MASTERY IN YOUR HANDS - S-Cinetone™ delivers stunning cinematic color straight out of the camera—no grading needed.
UNMATCHED LOW LIGHT PERFORMANCE - Dual Base ISO and 14+ stops dynamic range capture every detail, even in challenging lighting.

The Sony Cinema Line FX30 is a compact Super 35 digital cinema camera featuring a 20.1MP Exmor R APS-C sensor with 6K oversampling, delivering exceptional image quality with wide dynamic range and low noise. Equipped with S-Cinetone™ for cinematic color, dual base ISO, advanced autofocus, and an XLR handle unit for professional audio, it’s designed for filmmakers seeking high-end performance in a portable package.

Specifications

Connectivity Technology	HDMI, NFC, USB, Wi-Fi
Wireless Technology	Bluetooth, NFC, Wi-Fi
Video Output	HDMI
Total USB Ports	1
Total Video Out Ports	1
Shooting Modes	Cinematic, ISO-optimized
Digital-Still	Yes
Movie Mode	Yes
Image Capture Type	Stills & Video
Auto Focus Technology	Contrast Detection, Phase Detection
Focus Features	Hybrid
Autofocus Points	495
Focus Type	Auto Focus, Manual Focus
Autofocus	Yes
Aspect Ratio	16:9, 3:2
File Format	MP4
Effective Still Resolution	26 MP
Supported Image Format	JPEG
Bit Depth	14 Bit
Maximum Focal Length	10
Optical Zoom	1 x
Lens Type	Zoom
Zoom	Optical
Minimum Focal Length	700 Millimeters
Real Angle Of View	46.8 Degrees
Exposure Control	Automatic, Manual
White Balance Settings	Daylight
Crop Mode	APS-C
Screen Size	3 Inches
Display Type	LCD
Dots Per Screen	2,360,000 Dot
Display Fixture Type	Articulating
Display Resolution Maximum	2.36M Pixels
Has Color Screen	Yes
Flash Memory Type	CFexpress Type A, SDXC, SDHC
Memory Slots Available	1
Flash Memory Speed Class	700MB/s or higher
Flash Memory UHS Speed Class	UHS Speed Class 3
Flash Memory Video Speed Class	A
Flash Memory Bus Interface Type	UHS-II
Compatible Mountings	Sony E/FE
Sensor Type	CMOS
Image stabilization	Active
Maximum Aperture	27 Millimeters
Expanded ISO Minimum	80
Photo Sensor Resolution	20.1 MP
Photo Sensor Size	APS-C
Maximum Shutter Speed	1/8000 Seconds
Minimum Shutter Speed	1/4 Seconds
Form Factor	Digital Cinema Camera
Special Feature	Log recording for smooth cinematic image quality when color grading
Color	Grey
Video Resolution	1080p, 2160p
Skill Level	Professional
Specific Uses For Product	Videography, Photography
Compatible Devices	Devices with HDMI input, USB-C connection, or multi-interface shoe
Audio Input	Microphone
Video Capture Format	XAVC-HS, XAVC-S-I, XAVC-S, MPEG-4 AVC / H.264, MPEG-H HEVC / H.265
Expanded ISO Maximum	32000
Battery Weight	3 Ounces
Audio Output Type	Headphones
Battery Cell Type	Lithium Ion
Processor Description	BIONZ XR Processor
Water Resistance Level	Not Water Resistant
Supported Audio Format	WAV, AAC, MP3
Item Dimensions D x W x H	3.38"D x 5.13"W x 3.13"H
Microphone Technology	Stereo
Shutter Type	Rolling Shutter
Number of Batteries	1 Lithium Ion batteries required. (included)
Enclosure Material	Magnesium Alloy

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.