Mueller Countertop Nugget Ice Maker – Quiet, Heavy-Duty Ice Machine, 30 lbs Daily, 3 QT Tank, Compact & Portable, Includes Basket - Self-Cleaning Feature

I am so glad I picked this one! I looked at all of them and this one really appealed to me. It was a great choice. I read all the comments for all the different ice machines, good and bad when I was trying to decide… which helped me in my decision and I think will help me make my ice machine last for a very long time. I suggest you do that for handy tips. It’s very easy to use. I plug it in and pour about 3/4 of a gallon of distilled water in the well. And it immediately starts making the ice. When I get a glass full or more of ice in the basket, I shake the basket so water sheds off the ice and then put the ice in a gallon freezer bag. The machine is NOT a refrigerator… so the ice will melt if you just leave it in there. So important to bag it as you go and freeze it. When I take the bag out of the freezer to add more ice, I break the ice up in the bag before I add more ice - generally just hitting the bag on the countertop does the trick. Then repeat as I add more ice. That keeps the nuggets of ice broken up. Using distilled water keeps minerals from building up in the machine. The ice is very soft and ice nuggets a perfect size. When it is through making the ice, I unplug the machine, remove the small excess water at the bottom by scooping it out and then dry the inside for storage. No trouble at all. It is so quiet that sometimes I forget I have it running. I bought it as a Mother’s Day gift to myself and I absolutely love it. Highly recommend it.

Please do not buy this machine. No matter how good you take care of the machine it will go out within a year or right after muellers little year warranty. They work great while they last and make good ice but everyone eventually has the same problem they go out and start making screeching noise. And the customer service through mueller will try everything not to send you a new machine and are very rude and unprofessional …the customer service number does not work and they say there number is down and only email as of now for 2 years now …. Customer service messages you a month later and keep you waiting it took months for only a few emails as in will reply to one email a month ……That is the mueller way and tactic to not have to talk to customers who need to complain about the machine…I can’t voice enough to stay away from this machine you will regret it! The good comments on this machine are the ones that are still in the honeymoon phase and haven’t came back to blast them on the below quality machine. My mom and several friends have bought this machine because of mine. Nobody has a working machine anymore and all got the run around with the company… and not one machine made it past a year and a half…. Go ahead buy one and think this is the mad customer review and you will regret it in the end as we all have from a expensive hunk of junk that they don’t back!

This ice maker is absolutely fantastic! It surpasses all expectations with its exceptional performance, remarkable silence, and lightning-fast ice production. We recently incorporated it into our showroom floor beverage area, and it has completely transformed the space. The machine operates so smoothly and quietly that it's almost hard to believe it's actually working. Its silent functionality ensures a peaceful and uninterrupted atmosphere, allowing our customers to enjoy their beverages without any distractions. And the speed at which it produces ice is simply incredible. Within moments, an abundant supply of ice is ready for use, eliminating any worries of running out during peak periods. This incredible efficiency has greatly enhanced our service and customer satisfaction. Overall, this ice maker is a remarkable addition to any space, providing outstanding performance, unbeatable quietness, and lightning-fast ice production. We truly cannot recommend it enough for those in need of a reliable and efficient ice maker.

If I had known how much I would like this ice maker, I would have bought one years ago! This machine is easy to use, easy to clean, and makes my favorite squishy, chewable ice. It took a few days to get used to the noise but it isn't an irritating or "bad" sounding noise. Now I don't even notice it. It fits on the counter under my cabinets. It comes with a little scooper that is just the right size for dumping the ice into a glass. I researched quite a lot before choosing this one. I almost bought a slightly cheaper one that made "regular" ice but I'm so glad I didn't. I'm still happy with this purchase. (I've had it for a year now.) I 100% recommend this ice machine.

I loved this ice maker and it worked great for two years. I think the water pump has gone out by following the trouble shooting guide. I called the support line repeatedly and it says no one is available to take your call. I emailed and have not gotten any response. So much for customer service. Amendment: they did email me back with suggestions Which I already had done. Warranty was good for one year and they did not have replacement pump so they gave me the option to order another one with a discount. I have done that and in the meantime will see if I can find a replacement pump for the 2 year old one and see if I can get it repaired. So …. As review said, love the product while it lasts. If it lasts longer than it is a 5 star for sure. Great , quiet and love the ice .