Avalon Bottom Loading Water Cooler Water Dispenser with BioGuard- 3 Temperature Settings - Hot, Cold & Room Water, Durable Stainless Steel Construction, Anti-Microbial Coating- UL Listed

I wanted a bottom loading water dispenser as I live in Jersey UK and live off unreliable borehole water. I didn’t want to slip a disc manhandling giant bottles on a top loading device so ordered this machine. It came with a US plug. Not wanting to organise an immediate return of a complicated massive item that I was otherwise happy with, I ordered a US UK plug converter. When this eventually arrived it transpired because of different voltages between countries the water isn’t chilled and is actually luke warm. The hot dispenser unsurprisingly isn’t hot either. So, all of this faffing meant Amazon or the mother company can’t be bothered to answer questions or organise a return. I can’t find any sensible information on the internet about voltage conversion so I turn it off at night so it doesn’t burn my house down. Having experienced slipped disc pain in the past it is still easier to muddle through with luke warm non toxic water and I like the design of this machine. Just not a US machine sold by Amazon UK with a US plug-durrrrrr….🙄

The drip tray was missing and sold knowingly sold as such impossible to find correct one as all out of stock but continued to sell Incomplete goods very very disappointed

Be careful here. The warranty/guarantee does not apply to purchases outside the US and Canada.

Water doesn't cool, only hot and room. Hot is very hot which is great. Sent it for repairs and was told it's a compressor issue which is another AED 650 all in all. Really nice water cooler, sad that it doesn't actually cool water.

This works well, the hot is hot, the cold is cold, and the bottom loading aspect is perfect 👌 I did notice it was fairly noisy when cooling (i was expecting that based on other reviews mentioning it made some noise) but in a matter of minutes I was able to find the source of the rattling sound and was able to stop it with a piece of the packing material from inside the coolers shipping box. The cold water reservoir is wrapped in Styrofoam (as expected) and when the cooling motor was running there was a slight vibration of the reservoir which caused the Styrofoam to rub ever so gently on the chassis. So, with the 'top' panel removed i placed a 1/4 inch thickness of the blue foam from the packing box right on top of the Styrofoam reservoir housing and put the top back on. It required a bit of pressure to reclose the top, but that tiny bit of pressure was just enough to prevent the reservoir from moving during cooling and completely eliminated the vibrating noise... No complaints, the only time I 'know' its running now is when it makes a tiny click when the heating or cooling cycle starts... its quieter than my fridge or deep freeze by a long shot. Would buy again!

Received with wrong power supply 110V/60hz which is not suitable for Europe! Quality looks good in general and customer service team are very good.

Ho scelto questo prodotto per la buona valutazione. Il prodotto è arrivato difettoso. Il rumore è molto forte, è impossibile parlare nelle vicinanze. L'acqua fredda non entra. Inoltre alcune parti in plastica sono rotte. Ho provato a restituirlo due volte. E ogni volta bisogna pagare la spedizione negli Stati Uniti. Ma entrambe le volte la merce mi è stata restituita dalla dogana. In conclusione, merce rotta. Meno il prezzo. Meno 250€ per la spedizione. Finalmente l'ho inserito. Ha funzionato per due giorni. Ed è esploso. Fate attenzione quando acquistate questo prodotto per l'Europa. Non lo consiglio!