Platinum Elite Medium Check-In Expandable Hardside Spinner

I've owned many carry-on luggage. So far, this wins in the roller department. It is super easy to roll around for all of the people who just stop for no reason in the airport. Packing it can be a challenge, but once you figure it out, it works. I travel for a living and carry lots of clothes, jackets, shoes/boots, a shower kit, and CPAC, and I can fit it in this luggage. I was concerned with not having a piece of luggage that's hard-sided. But now I'm a believer.

Works great, rolls well, this replaced a 10-year-old Samsonite that finally bit the dust. Fits in US domestic overhead bins and might be a bit tight for some Euro domestic carriers. Over all great quality, but definitely suggest compression packing cubes if you’re coming from a 22” carry on.

Much lighter than a 28" hardside suitcase should be, and it rolls *so* well.Easily the best wheels on any luggage I've used yet, including other Travelpro. That 28" holds a lot, but takes some getting used to packing this way. There's an expansion zipper which is half closed in my photo.This is my first hard-sided suitcase, and I was a little worried (old horror stories of suitcases breaking)- I even carried straps for emergency repair. But I shouldn't have been.After 2 very long haul flights, 2 long haul flights, two commuter train rides, two amtrak rides, and a mix of cars, taxis, airports, and train stations between them? All with extreme weather changes?There was only one small scratch on one of the corner metal reinforcements. Literally not another scratch anywhere on the thing. I was shocked.The size? Massive. This is what you use for a 2 week trip, or if if you're doing multiple climates, or planning to bring back stuff. I nicknamed it "Big Blue".It does lend itself to overpacking, but also packing this thing is different than a normal top-loading. It opens in the middle, with a zippered compartment on each side. Unlike a softside, there's no give to the outside walls, so things fit differently.If you overfill, you won't be able to close the suitcase (although the expansion gives you an 1-2 inches of "oopsie" space). You can also use that middle/expansion space to stash a few items for easy access (or airport purchases), since getting to the main compartments during transit requires a spot big enough to lay out your enormous suitcase and open it like a clam. Trust me, you want to avoid doing that.Another concern: This things rolls and balances so well you might forget how heavy it really is. Put another bag on the handle, and that might be 60-80lbs (or more, if you're allowed excess weight). Be super careful jumping this over curbs or otherwise manhandling it- that's how hernias happen.Other thoughts: Even with the expansion zipper closed, it's too large to take on most escalators- you'll be going the elevator route. It won't fit between the facing seats on the New York LIRR if the expansion is full. It needs the bottom space on the Amtrak luggage rack.This is the largest suitcase I've ever owned, and it only comes out for specific kinds of trips. And it DOES prompt strangers to ask about your trip because you look like you might be moving abroad.But for those specific trips, it's perfect.

Initially loved this luggage after a lot of research and recommending it to friends and colleagues, and was planning to replace another set with Travelpro. Never again, have never been so baffled by impossibly frustrating experience trying to simply find a replacement wheel or get customer service to even process my requests. After about a year noticed one of the wheels sticking a bit, then wobbling and eventually starting to rub against the plastic housing the wheel assembly. After an hour and with multiple tools, I was able to remove the wheel housing myself and it looks like it is a bad bearing and screw. If I wasn't handy, never could have removed it despite their videos saying how easy it is (NOT)Figured it was a pretty simple fix to order a new wheel or get service. What an exercise in futility and stunning that Travelpro is so inept and nonresponsive. Even after trying multiple country websites, and watching their silly youtube videos on how to apparently fix many things on your own, and putting in service requests per their website with full documentation, I've simply given up. Travelpro's website and customer service is a disaster and have tried to contact them for weeks and no reply. We're not close to a local repair shop per their website and I've been pleading on chat a few times a week. Nothing and their customer service phone hours are limited.Never again Travelpro - avoid if you travel even a moderate amount and have a problem.