Humble Inquiry, Second Edition: The Gentle Art of Asking Instead of Telling
Product ID: 301543883
Desertcart purchases this item on your behalf and handles shipping, customs, and support to SINGAPORE.
This worldwide bestseller offers simple guidance for building the kind of open and trusting relationships vital for tackling global systemic challenges and developing adaptive, innovative organizations—over 200,000 copies sold and translated into seventeen languages! We live, say Edgar and Peter Schein, in a culture of “tell.” All too often we tell others what we think they need to know or should do. But whether we are leading or following, what matters most is we get to the truth. We have to develop a commitment to sharing vital facts and identifying faulty assumptions—it can mean the difference between success and failure. This is why we need Humble Inquiry more than ever. The Scheins define Humble Inquiry as “the gentle art of drawing someone out, of asking questions to which you do not know the answer, of building relationships based on curiosity and interest in the other person.” It was inspired by Edgar’s twenty years of work in high-hazard industries and the health-care system, where honest communication can literally mean the difference between life and death. In this new edition the authors look at how Humble Inquiry differs from other kinds of inquiry, offer examples of it in action, and show how to overcome the barriers that keep us telling when we should be asking . This edition offers a deepening and broadening of this concept, seeing it as not just a way of posing questions but an entire attitude that includes better listening, better responding to what others are trying to tell us, and better revealing of ourselves. Packed with case examples and a full chapter of exercises and simulations, this is a major contribution to how we see human conversational dynamics and relationships, presented in a compact, personal, and eminently practical way. Review: Excelent - The book is very interesting with great achievment Review: Excelente - Excelente
| Best Sellers Rank | #245,198 in Books ( See Top 100 in Books ) #879 in Communication & Social Skills (Books) #5,516 in Indian Writing (Books) #10,619 in Analysis & Strategy |
| Customer Reviews | 4.6 out of 5 stars 344 Reviews |
P**S
Excelent
The book is very interesting with great achievment
T**S
Excelente
Excelente
H**2
Learning resource
Good book on leadership and easy to read. Written well
M**B
Well worth the time!
It is a short book but well worth the investment of time. The activities suggested at the end of each chapter helps to facilitate an embedding of the information provided.
A**O
"We know this feeling well from our own experience of not liking to be told"
The author suggests to deliberately make yourself vulnerable through Humble Inquiry, although this can be challenging in that you risk being snubbed or ignored. However, to build the true relationship and trust, it is imperative. Otherwise, people would be inclined to "tell" to others all too often, which never allows for relationship building. Also, willingness to know others with empathy is the first and foremost step, according to the author, and he introduces a few frameworks to adopt it for effective inquiry. Apart from that, he also argues that the cultural norms in the US does not fit this Humble Inquiry by nature, as the individualism and the task-performance evaluation prevails its working culture. Though I am not from the US, this argument is intriguing. By doing 12 exercises in the last part, I realized that I have a propensity to often ask for voices but rarely show my own empathy and feelings to the counterpart. As relation lays on the "give and take" principle, I need to change myself by showing my vulnerability with my true feelings.
Trustpilot
1 month ago
1 month ago