Shark IQ Robot Vacuum AV1002AE with XL Self-Empty Base, Self-Cleaning Brushroll, Advanced Navigation, Wi-Fi, Compatible with Alexa, 2nd Generation

I have been using this since December of 2024. Did a lot of research online and found that process to be very confusing, and prices get way out of control real fast. Watch the model numbers - it is almost impossible to find out (even from You Tube) exactly what the vacs in each series do as well as which are the most up to date model. More on that later. I plan on updating this post after I've put some miles on it, but so far it is help me keep my yellow labs dog hair picked up off of dark wooden floors.One other note - don't expect it to be perfect. It can't get everything you can get to with a regular vacuum. Also, decide what is most important and stick to it! Some of the things I was looking for in this vac was overall good reviews, HEPA filter, bagless, and two brushes. I was not looking for the mop feature at all !!!!!!One other note - I wanted one with two edge brushes and returned the first one I bought because it didn't have that feature. When I saw that this one did list two brushes, I jumped at it because it had everything else I wanted. The two brushes meant that it came with a replacement brush. I did not return and wished I could have found a reasonably priced one with all of these features.Update - April 2025I initially gave this vac a 5-star review and agreed with many others that it is a "game changer." After using the vac for a few months now - I'm not so sure. The vac cleans the best on the Matrix clean option, but that is only offered when you choose one room at a time. Since it is a longer process (but does a thorough job) the battery life for one room is terrible. I am always in the situation of the vac not finishing an area, taking 3 or more hours to recharge, and having to get out a stick vacuum to finish the job. Then if it finishes in the middle of the night, it will resume cleaning, and I have to send it back to the dock. Also, the edge brush seems to be wearing out quickly.I wanted this vacuum to help with yellow dog hair n dark wood floors, and while it does make a difference, I still have to get the sections it missed. I have remapped my house three times to maximize the best possible layout.So, I am changing my rating to 3 stars.

The media could not be loaded. So my first robot vacuum was an original iRobot Roomba many years ago prior to this auto-dump tech. I loved that thing and it still works to this day, however obviously its nearly daily use maintenance was too much for me to do each time. FFWD to now: I live alone with a boxer dog and am gone to work each day so my home's floor was just too much for me to be able to maintain. I decided to invest in a new tech auto-dump technology robotic vac, which would be perfect. Nutshell: after much research and my great experience with iRobot, I decided to order up their latest and greatest, and at "greatest" cost. Supply chain issues delayed delivery for a month, okay, got that. After a month, emailed company just to simply get an update. Did this four or so times over the following month. I received zero, absolutely zero responses, to my utter surprise. Placed two phone calls in to their customer service, and each time after on hold for 45 minutes, I gave up. I was willing to wait - but.... Their product originated in development from the USA, by higher ed students originally afterall. Wellll, suffice it to say I experienced the outsourcing effects of their company. To cancel, I ended up having to go to the lengths of changing my credit card number, updating auto-charges from other providers on that account and it was THEN that I FINALLY heard back from iRobot. Who would want to invest $1300 in a device with zero company customer service response after 4-6 or so tries? Not me. So saddened to see yet another great company to sail off our lands. So I decided to give Shark a try at half the price-I have some of their appliances which have been great. First delivery didn't go well, and that's because I didn't pay attention to the exact model AND the seller. It arrived, I set it up, and the battery would not take a charge. Turns out it was a "previous" model - obviously had sat on some shelf for who knows how long. Returned, and Amazon covered my back on this. More research showed me that that unit wasn't the current model. I decided to order this one which at this time is the CURRENT model, and sold THROUGH Amazon, fully returnable. I can not say enough about this little critter! It's just amazing! This robot vac has made a huge difference to my home. I don't really understand the other reviews' complaints about it's vacumming "noise" be it while operating or on its base in sucking out the bin. It's absolutely no louder than my wired Dyson unit while "sounding like an airplane taking off," for all of less than 10 seconds. To me, the freegin louder it is, the better it's cleaning out the robot! I launched it without even preemptively vacuuming my home- it worked hard and it took a few good cleaning out's to get it more leveled out and that's on me. I made a few changes to my home physically and reset its map by deleting the map (put my couch up on hockey pucks for access-it's about 3.5" tall). It's now re-learning my home and doing a fantastic job after several runs! I can add "high traffic 'rooms' " or areas layed over the top of overall rooms. Contrary to other reviews I've read, probably earlier ones, you can add rooms and name them to your use- I've overlayed "rooms" over larger "rooms." I love this thing! I can't believe it's only been a month of use - I've used the crap out of this thing. No issues and very adaptable. The only thing I look forward to is to be able to program more than one program. You can currently program one session- per day, per week, every each day of your choice, but of your selection of rooms identified including all of the rooms. Can't do an additional sub program of, say, "high traffic areas," which I've added as additional "rooms." I've read that is coming in future software updates. iOS WiFi connectivity is great. Map views when swiping give you more than one historical map of effected coverage. At half the price, "customer service" response remains to be seen (I've not had to), I would recommend this unit. Just make sure you look at current models, and not the older very similar looking models. As with any robotic vac, I'd recommend a home, or shop-use air compressor with regulated output to soften as needed for blowing out all as needed. I also found some great video reviews online that taught me a lot about this model line- very similar responses. By design, one can tell older vs newer units simply by how its dump cannister is designed. The map image I am attaching is one of its first runs of learning, and you can see it did a really good job of coverage for its first attempt. Smaller home in my case but numerous areas-after which I edited rooms, areas and overlayed high traffic areas as additional rooms for double-cleaning. It's been great once my home floor condistions leveled out and the robot can easily cover all areas. Not hard at all- give it a whirl! Hope this helps some. r-

I’ll keep the review short, most write way too much.Purchased the product on a Black Friday sale, $350 not bad. Had it for a little over a month now. Set up was a breeze, the app was easy (not sure why some had problems). Works fantastic on my hardwood floors (I’ve tried the roombas which work well but ours bit the dust). I don’t recommend them on carpets, they do alright since we have our old roomba upstairs. These don’t replace a vacuum for carpet.Nowhere near as loud as the roombas we had. Love the air freshener when it empty’s out. Picks up the dust, dirt and hair quick, 2 dogs and 2 cats, they shed. Makes for mopping or using the swiffer wet jet easier. The speed is typical, about 20-30 minutes.Overall, very impressed and highly recommend this brand!