Does anyone have problems with the mopping feature not working? Hardly any water comes out and the pad is not very wet. This is a brand new vacuum.

You might need to call Ecovacs they would send you different mopping pads! You could test the water absorption of the current pad and see why there is almost literally less less water absorbed through the current pad. Some bought another brand mopping pad like Dreametech and put it on and works!! Search on YouTube about this problem some could tell exact same issue like yours! Good luck!

How high of carpet will it work on?

My carpet is about 3/4” and it works fine on it, not sure how high it will go but seems to work good.

Once the mapping is done, can you set it in the middle of an area and to start cleaning as opposed to starting from the charging dock

Yes, kind of. You can assign what rooms you want it to clean in order, but if you want it start in the “middle” of a room and clean outward, no it can’t do that. Once mapped you can have it clean a assigned room or several rooms instead of the entire mapped area. You can also narrow the cleaning down in a room to just clean a rug or small patch, but no you can’t have it start in the middle of a room. I will tell you I have been very impressed with the Deebot. It has never got stuck or lost and it cleans the under table and between chairs very well.

Does this come with 1 air freshener?

Yes it comes with 1 air freshner

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✨ Elevate your clean game with smart heat and power! 🔥

SMART MOP LIFTING - Auto-lifts mop 9mm on carpets to keep rugs dry while delivering edge-to-edge scrubbing with dual spinning mops.
HEAT POWERED HYGIENE - Industry-first 131℉ hot water mop washing melts away grime and bacteria for a deeper clean.
UNMATCHED SUCTION POWER - 6000Pa suction effortlessly captures dust, pet hair, and debris across all floor types with tangle-free brushes.
VOICE ACTIVATED CONTROL - Integrated YIKO assistant lets you command your cleaner hands-free—no extra apps or hubs needed.
OBSTACLE SAVVY NAVIGATION - TrueDetect 3D 3.0 tech scans and avoids tiny objects and wires, ensuring smooth, worry-free cleaning.

The ECOVACS DEEBOT T20 OMNI is a cutting-edge robot vacuum and mop featuring 131℉ hot water mop washing, 6000Pa suction, and advanced 3D object avoidance. Its dual spinning mops with auto-lift technology clean multiple floor types seamlessly, while the self-emptying OMNI station handles dust disposal and mop maintenance. With multi-floor mapping and built-in YIKO voice assistant, it offers a fully customizable, hands-free cleaning experience designed for busy, modern homes.

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Brand	ECOVACS
Model Number	OZMOT20M
Color	White
Product Dimensions	48.59 x 63.47 x 53.29 cm; 23.13 kg
Voltage	110 Volts
Noise Level	67 dB
Runtime	4 hours and 20 minutes
Compatible Models	Amazon Echo
Special Features	Hot Water Mop Washing, Auto Mop Lifting, Self-Emptying, Hot Air Drying, 6000Pa Suction, OZMO Turbo Spinning Mopping, TrueDetect 3D 3.0 Object Avoidance, multi-floor mapping, 3D Maps,, YIKO Voice Assistant, Support Alexa and Google Assistant, tangle-free rubber brush, Edge deep cleaning, virtual boundaries
Item Weight	23.1 Kilograms

ECOVACS DEEBOT T20 Omni Robot Vacuum and Mop,Hot Water Mop Washing,Auto Hot Air-Drying,9mm AutoMop Lifting,Dual Spinning Mops,Self-Emptying,6000Pa Suction,Obstacle Avoidance,YIKO Voice Assistant,White

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