Verizon Prepaid SIM Kit with 3-in-1 SIM (Standard, Micro, Nano)

Technically, this kit works perfectly. I put the SIM in my unlocked Motorola and it connected immediately. The online process also seemed to go smoothly but I did all of this on a Saturday. And therein likes a "gotcha". When the phone didn't port over after a full 24 hours, I figured something had gone wrong. The Verizon porting website does a good job of walking you though the process and showing the status but it just kept saying, "Congratulations, your porting has been approved by your current carrier" (or something to that effect). Waited until Monday morning to call Verizon. First, it was a breeze to get in touch with the Verizon "porting center" (or whatever it's called). After less than a minute on hold, I got a lady who knew exactly what she was doing. She checked my account and let me know that my previous carrier (Page Plus) wasn't going to release my number until 3 business days had passed. She let me know that on Wednesday at noon my number would be active. She also told me to wait about 30 minutes after noon before trying to get the connection up and running and offered a few tips to avoid problems (like turning off your Wifi and Bluetooth until you finish the initial connection process). On Wednesday afternoon, everything came down exactly like the Verizon rep had promised and the phone and service worked perfectly. Even though Page Plus uses the Verizon network, I swear I got better signal and service coverage after switching to the Verizon SIM. However, when I went to set up my online account on the Verizon website I ran into another problem. The online account allows me to configure my services, set/change my PIN, etc., etc. But when I went to set it up, it asked me for the PIN I had received in a text during the initial connection. i hadn't received a text with a PIN. I had received other texts welcoming me to Verizon and confirming the connection process was complete, but nothing with a PIN. So, back to calling Verizon. While it was easy to get the phone number for the Porting Center reps, the rest of the Verizon website stinks in its current pandemic configuration. It is almost impossible to find an actual telephone number and then reach a real human being. That is my single biggest complaint with this whole process. No matter what you do, the system tries to steer you into some "automated" solution that doesn't solve your problem. I finally tried telling the system I had a payment problem. That seemed to get its attention and, after repeatedly navigating voice response menus, I finally managed to get connected to a real person. After explaining that I really didn't have a payment problem but needed to talk to technical support, that rep did a great job and got me through to a Verizon technical support rep who knew exactly how to solve the problem. Long story short, it took almost two hours of fighting the Verizon website and voice menu obstacle course but within 15 minutes the tech support rep verified that I was who I said I was, got me a new PIN, fixed my locked account (too many incorrect PIN tries) and stayed on the line until I had logged in and verified that everything was working perfectly. Since then, I could not be happier with the Verizon service. After 9 months, I'll actually be paying less per month than I was with my old discount carrier and the quality of the signal, features (voice mail, spam filtering, etc.) and coverage, not to mention the data allowance, is definitely better.

Fired right up with activation screen in Verizon branded lg phone Had to call Verizon to port old number from another phone, most difficult item was retrieving ACCOUNT NUMBER from old provider, Virgin Mobil(Sprint). Have experienced this same problem with all of TracPhone companies. Seems as though these other providers don't list the number in your online accessible account. Makes it too easy to change providers. Verizon plainly shows your account number, even using their app on a phone.

The Sim I ordered wouldn’t activate due to the Verizon app not accepting the 20 digit number it was asking for. I called Verizon support at 5pm and was bounced around from department to department up until 8:30pm and didn’t even get close to getting the problem resolved. Wasted basically 19$ for this to get it delivered next day just so I couldn’t use it. Verizon has great phone service but their customer service has always been dodgy. I got disconnected from a call because the tier 2 employee couldn’t resolve my issue so instead she chose to cold transfer me to a payment department. It’s beyond infuriating. All i wanted was some service.

Works great

I was on metro and it slowed to a snails pace so I ordered this card to switch to prepaid Verizon. I have an unlocked iPhone XR The card arrived fast and I had no issues installing it but the activation was a mess with Verizon and took days to complete ( I was keeping old number ) it took many many calls to finally get someone on phone to correct the porting issue. I would say if you can go into a Verizon store to get the card and have them help you, They took so long that I had to reactivate with metro to keep my number thru the process . And yes I used the Verizon website to attempt the change. Bottom line card is fine .... but the process got messed up trying to accomplish it online.

If you buy it for overseas, get it before you leave so customer service can set it up for global, I found out by calling CS they gave me a credit for future a purchase.

Great Product

Description says micro but if that's the case then my Samsung galaxy S7 must be a micro-micro because it needed to be half the size it was. I was disappointed.