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SOMETHING YOU SHOULD KNOW BEFORE ORDER Please note that this pair of flip-flop sandals DON’T have any ARCH SUPPORT and are nearly flat. However, according to our customer with a normal height of the arch, our sandals are cushiony & soft enough to stand the test of a long-time walking. We only offer full sizes range from 6 to 11 for ladies. According to our customers’ feedbacks, our flip flops run a little small, and the straps are a little tight for wide feet. If your feet are relatively wide, it is usually best to order the next size up. To extend the serving life of hand-braided straps, our craftsmen shorted the length of the strap about 68mm purposely. After they break in, the strap will be relatively loose, and the flip-flops will be more comfortable. LOOKING FORWARD TO HEARING FROM YOU We always dedicate to serving every one of our customers with all heartiness. Welcome to send emails to do some chitchatヽ(≧∀≦)ﾉ. Sincerely yours, ❤️Chitobae.