Color:White (Pair) Definitive Technology W7 Ultra-Compact Audiophile-Grade Wireless Speakers in White (Pair)
L**S
Great Speakers Terrible Support and App
Great sound quality. Terrible support and app. Too bad really, since the speakers are great, but can't get the to work as advertised. That's why only two stars.
A**S
Easy Set up Sound Great
They were very easy to set up with our DT sound bar it the sound is great!
H**1
Excellent speaker when it works...Poor support from Play-Fi
I am a long time Definitive buyer. This speaker sounds so good when it is working. Unfortunately, the Play-Fi software is shaky and it is not uncommon to lose the signal and therefore, the music. I have spent many hours calling Definitive, but they don't support Play-Fi. I had to download a play fi update onto a thumb drive (the update wouldn't download directly from the play fi website- I had to email them and then they sent me a link to a working download-why not have that download on the site?), , then go through a series of attempts to update the software. after hours of attempts literally, it finally took, and I was able to connect my iPhone to the play fi signal coming from the W7. Then, after re-installing the play fi app, the app would not connect to my phone, even after another hour of repeated attempts. I then called Definitive and spent another hour with them, and they sent me a link to the same article I used initially to attempt to download the un-downloadable update. Also, I asked if I could use the usb slot for a thumb drive with music on it, and they said the usb was for updates only. So a great speaker reduced to a most excellent paper weight.
