15-Sheet Micro-Cut

This is a great product. One of the best things that I have bougth for my small office. It is quite and efficient. I really love it.

Excelente material, duradero y rompe muchos papeles a la veZ. Importante darle cada 30 minutos su tiempo de enfriarse. Pero es muy buena. La 1ra que compré no me gustó y no me duró mucho. Esta marca es diferente y me salió muy buena.

Great shredder, does not clog. Feeds paper smoothly. We had to return another brand after 2 days due to paper clogging, this one just keeps on chugging.

This is the Cadillac of Shredders (or BWM, or Mercedes). Works as advertised - very quiet - built solid. I would opine it is almost perfect for home use where those 100 to 200 dollar shredders just don't have the volumn capability. Might be a little undersized for a small office (buy 2 then).

I hate shredding. It's loud. It takes forever. And it requires constant attention. What a waste of time.When our old shredder gave up the ghost and I saw that it was possible to get shredders with automatic feed, my eyes lit up. But then they narrowed suspiciously. Because that sounds like the sort of thing that breaks easily.I looked at several models, and this is the one I settled on. It does a fantastic job of shredding. And the automatic feed works. I went through an eight-inch stack of paper in a few hours. That stack built up over the course of years because of how much we hate shredding at our house. It's been looming over us, growing slowly, a constant nagging reminder of unfinished projects. And now... it's just... gone. We are free! That's just about the strongest endorsement I can possibly give this shredder.Overall, the noise is quieter and lower pitched than the old shredder... not exactly pleasant, but much less grating. There is also a sensor to detect when the bin is full. Not realizing that the bin was full led to the death of the old shredder in the event now known as the Great Confetti Disaster of 2024.As far as drawbacks, there are only a couple. You can still feed pretty much anything manually, like a regular shredder. But the automatic feed is very fussy. You will auto-feed only 8.5 x 11 pages under a certain paper weight. Legal size paper? Nope. Thick paper? Nope. And it will occasionally fail to grab an oddly-creased page and just spin. So I don't recommend leaving it completely unattended. But it's not as loud as our old, much smaller shredder, so you put 200 pages in, close the top, pop in some earbuds, and go back to work listening for it to stop when done, or the sounds of spinning but not grinding if it can't get a page. That happened 2-3 times in what was probably around 2,000 pages. Maybe it'll break easily tomorrow, but it hasn't yet, and that was a trial by fire.The most significant drawback is the bin. The shredded bits are truly tiny. That's not the drawback. That's exactly what you want from a shredder. But the shredded bits have volume. Our shredding filled two 30-gallon trash bags completely. And the tiny bits are small and light enough to take flight in any breeze. Or no breeze. The bin has lots of hooked plastic bits on it that seem highly optimized to the task of destroying trash bags. Through which the teeny tiny shredded bits can and do easily escape. So don't try to put the bin inside a trash bag and empty it that way unless you need a flexible sieve. Just empty the bin with a vacuum cleaner handy, preferably with someone else to hold the bag open.The shredded bits seem like they would make decent insulation or possibly stuffing. However, they also seem like they would make excellent tinder, so don't empty this shredder near open flame.Shredding also seems to create some fine dust that tend to poof into the air when you remove the bin, so it's possible that you may inhale some of your shredded papers when you empty the bin. It smells like victory!

We really like this for the home use. 8.5 gallons such a convenient shredder. I do Use plastic bags inside of it so cleaning is a breeze. Handles long work loads not no overheating so far. Works well. Pretty fast too. Power wise I think It’s ok.

Best paper shredder I ever owned I love this works well it’s very quite it shreds for quite a while before it shuts down I think for like a hour

If you're trying to shred volumes of letter size paper, this is your shredder. I wanted to get rid of a file cabinet full of old financial documents, plus boxes in the garage and this saved me tons of money I would have spent if I'd taken everything to a professional shredder (or called a shredding company truck) and tons of time if I'd used a regular shredder. Plus it shreds everything into smaller sized, more secure confetti, which in turn takes up less space in your trash/recycling and is less of a mess than cross-cut shredded strips.This shredder is designed for you to open the lid, place several hundred sheets of letter size paper into the bin, close the lid, and walk away. You get other things done while it shreds. Amazing. Come back when it's done and load more. Also, all of these shredders that you can compare it to - they all have "run times" which means how long can it run for before it gets hot and needs to take a break. This has one of the longest run times, so it will shred way longer than the others before you need to stop. Which means more boxes of files done sooner. Awesome.Does it have any drawbacks? Yes.If you want to shred paper that isn't letter size, you won't do well using the letter bin. You need to hand feed through the top. The top feed does not accept a heavy load. You can't put very much down it at a time. If you like to hand feed a lot at a time, this isn't the shredder for you. Also, in the letter bin, paper that isn't normal paper (different weight - too light, too heavy, has folds in it) sometimes it doesn't pull through and the whole batch waits while it spins its gears and you have to pop the lid open and pull the paper on the bottom out and reset the stack.So I shredded probably 20 boxes worth, sold my file cabinet, and took it to my office and kept going.Ok, so then - about the customer service that I mention in my review title: I did have a problem. It's been 3 months... and the entire shredder broke. The main gear system just destroyed itself. Total mechanical failure. (All internal - nothing dangerous.) I was worried that I was going to be one of those 1 star reviews. "Oh why didn't I believe those reviewers?" (But every single shredder you read has some.) So I searched online for Aurora, found their website, emailed customer service and got a response immediately. Not days or hours - minutes. (Yes, it was during business hours.) They had me reply and send photos of the damage / failure plus proof of purchase. They basically said, ok, no problem, you're covered, give us your address so we can ship you a new one. (I did not need to return the old one.) They were so easy to deal with and no hassles - and yes, they spoke English.PROS:FastQuietExcels with letter size paperProduces micro-cut particlesShreds on its ownLengthy run timeGreat customer serviceDoes not require continuous (expensive) oilingCONS:Not as good with hand fed shreddingCan stall on letter size if abnormalDid break after 3 months (but was quickly replaced for free)Final Comment: At this price point, and with their service backing their 1 year warranty, if you have a lot of letter size shredding to do in the near future, it's awfully hard to justify picking a competitor.