HP Portable Laptop (Include 1 Year Microsoft 365), 14’’ HD Display, 16GB RAM, 64GB eMMC, Intel Quad-Core N4120, Student and Business, Webcam, HDMI, Wi-Fi, RJ-45, Windows 11 Home, Pink

really good quality for the price. the only issue i had is that the touch pad has buttons for clicking instead of just clicking the touch pad itself. good color, no issues, sounds great, good screen and runs really well.

So functional and beautiful and I'm so happy I got it at a good price

I thought this was just the right PC for us. We don't need much, web browsing, some gaming, some MS Office work. Yesterday I saw that the laptop OS needed update so started it. Noticed it was taking some time so I just let it do its thing all day. Went to turn the laptop back on that evening, and got a flash from the monitor but nothing else. I knew it wasn't a power issue because the separate mouse (not included) was lit, indicating it was connected. Tried everything I could think of then went to HP website. HP tells me there's 15 days left on the warranty ("whew!") and gave me repair options (phone, chat, local warranty provider [Best Buy]). I chose to go to Best Buy. They worked on the laptop for about 25 minutes, and while I can't tell exactly what was done, I do know it was a series of keystrokes and a flash drive. Geek Squad hands the laptop back to me and tells me it's a hardware issue and not worth the cost of repair. I take the laptop back home and get in a chat with technical support. They have me do what appears to be the same steps Geek Squad did. Then they tell me I need an empty flash drive to reset/reinstall the BIOS. Now I'm not really that tech savvy, but I know enough to tell the technician that all the steps that they have had me do I already had done by Geek Squad, their authorized repair center. Tech tells me that without doing that last step with the empty flash drive they cannot determine that it is truly a hardware issue (really??!) and that they won't be able to give me a repair/replacement if I don't take that last step.Sorry, HP, but you cannot convince me that the cost of a replacement laptop is worth more than the bad taste in my mouth, and my withering review (not only on Amazon, but to anyone who asks) of your inability to honor your very limited warranty. I can't imagine why you wouldn't send a replacement of a low-end laptop just to keep positive goodwill towards your customers. And it's why I strongly suggest anyone reading this review to search for a different unit.

It is decent for the price and it was supposed to be new. The speed is no issue. The size and the screen is ok for the price point I chose. It was easy to set up. It runs on all the up to date programs. It does sometimes turn off for no reason or be hard to turn on, so much so that I be thinking it's going to die and not come back on (but this I think is an HP issue not the seller). It came with a free year of Microsoft Suite which is a huge selling point. However, I have learned a lot over the last week ab buying products like this on Amazon. So if I have to buy another laptop from Amazon. I would buy the Amazon renewed premium since it has a 1yr warranty and comes with a check list of what was tested, battery life, etc.

Excellent product. I haven’t owned anything but Apple products in over a decade. I decided to give this laptop a shot. It’s a good computer. I didn’t receive the bundled mouse pad, which honestly was no big deal but I gave the seller a heads up and they gave me a $5 refund so I could buy my own mouse pad. They seriously replied within a couple hours and I even told them it was just a FYI and I didn't need anything. However, I appreciated that level of customer service. I highly recommend the computer and the company. Thanks for making my non-Apple experience a positive experience!

I recently purchased an HP laptop, and I couldn’t be happier with my decision! The performance is outstanding fast processing speeds, smooth multitasking, and an impressive battery life that lasts through long work or study sessions. The sleek design and lightweight build make it perfect for portability, while the display quality is crisp and vibrant. Additionally, the keyboard is comfortable to type on, and the cooling system prevents overheating even during heavy usage. Whether for work, school, or entertainment, this laptop delivers in every aspect. Highly recommended !

Great computer for what we needed it for. Used for my high schooler to do work. We haven’t had any glitches or bug thus far. The only kinda complaint is that it’s slow when my kids want to play certain games, but really it’s not the type of computer intended for that anyway. Very happy so far.

I’m not a Windows user but I needed it for one specific purpose, so this laptop was the best value on Amazon. Plenty of RAM, which gives me some confidence that I won’t get too bogged down. Not too impressed with the build quality but I can’t complain for the price. The trackpad is annoying but you can just touch to click which helped SO MUCH once I realized that. Setup was a nightmare, but expected from Windows. Still it was worse than I expected. I think at least part of that is HP as the problem I had with the setup showed several people online describing the same frozen screen at the same stage, also on HP models. Now it’s all done I’m glad I got this and didn’t have to spend much. It’s working smoothly now. I don’t really have an opinion about the screen or anything like that because I’m not using it for regular daily tasks.