Can we customize the valance color, instead of black, i.e. white?

Sorry, we can't provide other colors of valance. First of all, there will definitely be gaps on both sides of the roller blinds, if you don't mind, you can measure all the roller blinds

Does it allow rain water through ?

Our Outdoor Patio Shades are waterproof, it can effectively block out rainwater. However, since railings are installed on both sides, gaps will be created and rainwater will seep in through the gaps on both sides. If you have any further questions, you can also mail to us directly, We will handle it within 24 hours: service01@smartwingshome.com

Do I have to install with guide cables on both sides? Or, can I install and operate the visor without the guide cable installed?

For outdoor shades, please place the guide lines on both sides during installation. Otherwise, the shades will sway with the wind. If you have any further questions, you can also mail to us directly, We will handle it within 24 hours: service01@smartwingshome.com

Hello. Is the battery removable, or can I buy an additional battery to keep charged and ready to install when the first battery runs out of charge?

Our batteries are connected to the motor and cannot be removed separately. If it runs out of battery, you can charge it with a rechargeable battery and it will take only 6 hours to fully charge. If you have any further questions, you can also mail to us directly, We will handle it within 24 hours: service01@smartwingshome.com

Motorized Patio Shades

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