KW2001 Portable Carpet Spot Cleaner

Highly,Highly Recommended!! My old spot cleaner (Bissell) broke and I was planning on ordering the same brand but after doing the reseach I came acrossed high rating reviews for Kenmore KW2001 spot cleaner. It was in our budget so I ordered it not knowing what to expect. (Images attached speak for themselves - we have a dog and a cat) My dog peed in the back room and I didn't discover it right away, I also had to oder and wait for this unit to come in through Amazon. That being said it was a few days before I was able to clean up the dried mess. I loved how it worked on the rug so I cleaded my couch and loveseat. The images attached are from cleaning furniture. You can see in the images how much dirt this unit picks up. Amazon did an awesome job getting it here quick (2 days). The machine is a little larger than I thought it would be BUT it is easy to carry and handle and can clean small and lardge areas. My spot was about 12" round and I consider this a small area. I used hot tap water and the cleaner that came with the unit. The spay and suction power is EXCELLENT!, and the tanks worked well retaining water as designed. It is super easy to clean out the tanks. My OLD Bissell Unit retained water under the tanks and in the hoses and it was impossible to get the remaining water out (This is why my old unit broke). But with this unit, no water remains in it after you empty the tanks. Everything stores perfectly together. It comes with a large attachment and small one, and both work great. I store the large attachment on the hose. I stored the small one inside the larger tank. The Kenmore KW2001 Spot cleaner is an Excellent, High Quality Unit - well worth the value.

I recently purchased this to replace a SpotBot "Spot and Stain Carpet Cleaner" (model 1711, black and yellow) that lost it's keypad panel and had developed suction problems. This device's hand tool provides more suction than the former. I like that the top of the hand tool has a clip to easily clean it; the SpotBot's didn't. I also like that it has a physical button to turn on; this is much more reliable than the membrane switch on the SpotBot and should last longer. Additionally, this device includes a wider hand tool that can be used for larger surfaces; this is a nice feature. The other two things I like about this are the easy removal and insertion of the water and dirty water reservoir. The only thing I miss about my older SpotBot was the automated circular brush that allowed me to just set the unit down on the stain and the unit did all the work for me. I don't think they make any like that anymore though from my research. Honestly, I think I'd prefer things ones pros other that feature anyway. This is a great unit, is priced reasonably, and has better features than the SpotBot; feel confident buying it!

*update* okay, I’d definitely give zero stars if possible for the customer service of Kenmore/Sears and the manufacturer Cleva. We’ve been calling every single day having to start over with someone trying to get a replacement clean water tank. Eventually, we were sent a “form” via email that we have to print out and send back to Cleva. The form states that we must remove the label from the appliance and attach it to the form, then further states that we MUST cut the cord of the appliance and attach a photo of it with the form so the company can DECIDE whether or not they will replace the part…this whole process has been a joke. This appliance is supposed to have a 1 year warranty. A friend of mine owns an appliance repair company so I contacted him to see if he could get the part for me and I would just pay out of pocket to not have to deal with Kenmore/Sears and Cleva anymore. There is absolutely no way to purchase parts for this appliance outside of Cleva. He also informed me that in his 20 years of appliance repair, Kenmore/Sears is known to have the worst customer service and do whatever possible to just take your money, to the point that he refuses to even work with them anymore. At this point, our expectation is that we are stuck with a $150 broken appliance that’s going into the trash and we are NEVER buying from Kenmore again. *original* I bought this shampooer 6 months ago and it has been phenomenal for its purpose. Easy to dump/clean, great suction, overall was very happy with it. Although I’ve had the product for 6 months, it’s not an every day use appliance, so I’ve maybe used the shampooer a total of 6-7 times. The last couple uses, I noticed a little puddle of water left behind where it sat on the floor during use. Didn’t think too much of it at first until I pulled the clean water tank off to get it ready and there are cracks all over from the inside of the tank. The cracks have spread down all sides of the tanks and the water leaks out everywhere. There’s been no damage to cause it, and you can see the cracks began from the inside (you can’t fully open this tank, so there’s no way to damage the inside of it that I can tell), I have no idea why it’s suddenly cracking all over, unless it was cracked when I bought it and just didn’t notice until they started to spread and leak so heavily. Upon calling customer service, we were informed that it IS a replaceable part but that they don’t have it stocked. We were told they were going to quickly contact their buyer for parts and then call us back. We’ve yet to hear back from them as to whether or not we can replace the tank. The shampooer was GREAT while it worked, which is the only reason I gave the 2 stars. However, I paid $150 for a shampooer I was able to use about 6 times. Where’s the customer service? An appliance is this cost should be under warranty at least a year and shouldn’t be no functioning after 6 months of irregular use.

Tengo dos años con ella y hasta el momento funciona bien La utilizo para negocio

The first picture made me hesitate about posting this review. My god, that is disgusting, what will people think? lol.. Well, this is 4 years of sectional, pets, parties, smoking that the Bissel little green machine failed at doing before I bought this Kenmore machine. I'm usually skeptical when there's a new item out there that has excellent or really good reviews. I opted to go with the Bissel Little green disaster, errr, I mean machine. If you want a 1 use machine that hardly sucks up any liquid, save yourself the angst and just go rent a commercial machine. Mine lasted 1 time, count that 1 time and then it seemed like it was leaking from everywhere, Returned it, was offered a new one, said no, refund please. Bought this Kenmore ( I was never a fan of Kenmore products, maybe it was the Sears affiliation that tainted my opinion ) but I thought I would try it. Mainly because it has the highest Amp. power of all these portable cleaners. Do you research, I did. It has 7 amps, closest is the most expensive Bissel with 5.8 amps. First the cons; It was originally listed at a incredible price and I didn't get it . The day I decided to buy it, Amazon jacked the price up by 60%. Not Kenmore fault, so that's on me Next, the hose. It doesn't feel sturdy and I would expect that if anything were to break, that would be the first thing to go. Kenmore, fix this. Lastly, The brush attachments are great, a small crevice attachment would be helpful. The latch or click lock that tells you the attachment is secure attached needs improvement. For you to get the right suction, you have to use some pressure when you press the brush and roll the attachment across the fabric/carpet, the attachment did pop off a few times. Frustrating but I'll take that over having to refill a machine numerous times because it's leaking and or takes several days to dry because it has no suction power. PEOPLE, TRUST ME, THIS IS A VERIFIED PURCHASE - BOUGHT THIS IN LATE JANUARY OF 2024, HAVE USED IT ON SECTIONAL AND ARE RUG - IT IS A REALLY GOOD MACHINE.

كتبت هذه المراجعة قبل تجربة الجهاز للتنبيه فقط عن جهد الجهاز، حيث أنه يعمل بجهد 110 فولت وتحتاج لمحول كهربائي في حال كان منزلك على نظام الجهد الجديد في المملكة العربية السعودية (220-380) لم أجد ملاحظة في موقع أمازون تبين الجهد الكهربائي للجهاز الا على نفس الجهاز بعد استلامه. سأكتب المراجعة الكاملة بعد تجربتها ان شاء الله

Item blew on first use within seconds and no reply from the seller after several attempts to message them . Dont buy item was noisy on starting then filled with smoke and stopped working

Shopped around for a while. Was debating whether I should get the Bissell but sure glad I chose this one! Does it ever clean! Two attachements, one wide (great for couch or whole carpet), small one for spot cleaning or hard to reach places. Impressive suction power. Comes with a bottle of cleaning solution. Clean water tank easy to fill/empty/dry. Dirty water tank easy to empty/clean/dry. Long cord. As loud as you would expect it to be. The design is really well thought out. Great buy!!!