DJI Avata, First-Person View Drone with 4K Stabilized Video, Super-Wide 155° FOV, Built-in Propeller Guard, HD Low-Latency Transmission, Black, FAA Remote ID Compliant

Apparently somebody decided to buy a new one and return the old on in its box and get their money back. The Avata I received wasn't wrapped, the safety seal was broken and it showed signs of being flown into things and the entire thing was dusty like it had been sitting on a shelf. All of the packaging on the charger and replacement props were ripped open and the USB cord was missing entirely. Not sure how this got through the return department and sent back out as a new item. When I went to send it back for a replacement the only option it gave me was a full refund. I talked to a customer service representative through the chat and they told me they'd sent out my replacement and sent me the return shipping label to my e-mail. After waiting an hour and still not receiving the e-mail or seeing the replacement order in my orders I contacted support again to discover the first agent never actually put in for my replacement. Luckily the second agent was much more helpful. They had to get it approved by their supervisor but was able to process my replacement and I received a new wrapped Avata the next day. The drone itself is awesome. I bought some bumper guards to go over the plastic and an aluminum gimbal protector to go on the front. I've been flying it around the house zipping around corners. Already hit a few things and crashed a few times but the drone hasn't taken any damage with the add-ons I put on it. Great indoor drone. Much more fun to fly indoors than my DJI FPV. You can be more bold with it knowing that the propellers won't end up hitting the walls and send the drone crashing. If you bump something hard enough it will still probably crash though. This will my go-to drone for indoor filming and filming in wooded areas with lots of trees.

Have been flying DJI drones for a number of years doing videography for rowing regattas and while traveling. Since my current goto, the Mavic 3, works with the Goggles Integra, I bought the goggles and remote to get a more immersive experience with the Mavic. It really works great but I never liked the idea of running it between tight spaces as the drone is relatively big for that. The Avata filled that void. Using the same goggles, I can fly low and close with the Avata and then switch to soaring overhead shots on the Mavic. The image quality is very different on the two but it is not so dramatic that they look odd next to each other in a video.

This drone didn't work properly and to top it off I'm still waiting for my refund. I still haven't been able to receive it I don't recommend this seller. I have to wait 14 days to get my refund despite the product being received. The customer service is very bad very bad.

It's best if you adjust your settings, you can change your speed, your height limit, etc. Great picture!!

OK.

Very pleased with this I purchased it used from Amazon I received one in new like condition (still in plastic) it also came a day early It was easy to set up I'm really enjoying it

There’s always something wrong when you most need it to work. Firmware out of date, remote ID error, IMU calibration error, remote needs to repair, etc. Do not buy if you need it for anything serious, this is a toy at best. I’ve had countless situations where the horrible software in this thing causes me to miss a cool shot that can’t wait around 20 minutes for me to debug it. If you need a cinewhoop drone for your shots, build or own or at the very least be prepared to be very frustrated with this.

This is a really good drone until you crash. Dji has terrible customer service. One of the motors on my avata went flying by itself causing disaster. Dji responds but makes it so difficult to communicate with them that I gave up. Everyday they needed an extra file from goggles, sd card or resend it because they did received it or Wrong number or letter or firmware. The next day, "we haven't heard from you we'll close the case" I have a $650 purchase laying around. Amazon didn't help either. Can't trust amazon or dji anymore.