Sauder Heritage Hill Library - Classic Cherry finish

I have a set of Sauder Heritage Hill 5 Shelve Bookcases and needed more. Checked on line and found the exact match, ordered 3. Web site is easy to navigate. Received confirmation of order and advised delivery. We actually received delivery faster than stated. Wonderful service.

Très bel article et assemblage facile.

We bought 3 of these bookcases. They are contact paper over particle board but looked nice and seem sturdy. No extra hardware was included and there were "duds" among the screws (1 out of 3 of bookcases). We called customer service and they mailed them out within a day. We've owned Sauder furniture before and they are very well designed although material now is cheap. Backing is ill-fitting cardboard, and be careful nsiling back as you can lift up finishing paper easily (see photo). The price was right and see photos, they look nice, we glued down out hammering mistake.

I LOVE the color of this bookcase. The bookcases at the big chain store generally cost around $100, so this is about what I was expecting. It's a nicer quality with thicker shelves than the big chain store bookshelves and I really wanted the cherry color, which, on this bookcase, is gorgeous. It was a bit difficult to assemble only because I asked for help from a male friend who insisted that we skip through the directions. We ended up getting a screw caught between two beams because he didn't want to sort out the screws like I ALWAYS do before assembling any furniture. Note: just breathe, relax and take your time and follow the directions, and if you ask for help from someone, give them a sedative, like a big dose of kava or something because it's going to take several hours. Once it's finished, though, it's really lovely. I filled it with books and so far, it's been fine. It is particle board with a finish, so if you scratch it, it's going to show. But, it comes with a brown color-coordinated marker so you can cover up minor scratches or flaws in the finish. I was a little surprised that the top of the bookcase is unfinished, but maybe a lot of bookcases are not nowadays. I wouldn't put it in a location where the top of it shows - like next to a staircase. The backboard is cardboard folded in half with the same cherry finish, which for me really wasn't an issue because I always fill my bookcases completely with books so the back doesn't really show. There are weight restrictions for each shelf, so make sure you pay attention to those - some shelves hold more weight than others. I plan to assemble the second one by myself now that I understand what's involved. I have to give five stars because customer service was so amazing. I didn't open the second bookcase for a long time, but despite the time that had passed, they still replaced a damaged beam very quickly, and even reshipped the beam a second time because I had given the wrong address. That was really amazing! Never had such a good experience with customer service before.

I used to work at big box store some twenty years ago and there were two selling points for Sauder furniture at the time. The furniture was 3/4 inch particle board and ease of construction. Well neither of those are the case any longer. I am putting this together and the L brackets that Sauder provides are of the adjustable variety. This lets one slide the two wooden pieces so to obtain a match on their edges. Well in theory, in reality one cannot slide them far enough so one has a 1/4 inch mismatched edge. On part H which is a horizontal trim piece. It is not long enough to cover the trim pieces edges that are below it in the vertical. Those edges are raw wood, but do not worry Sauder has been kind enough to include a brown magic marker so I will be able to cover up that raw wood. I included a photo of one side. To be fair this is the worst side the other side is about an eighth of an inch. And to be even more fair, there should not be any raw wood showing. It is not very sturdy either, the only thing that makes it from really wobbling is the fiber board backing at the rear of the bookcase. My expectations when I bought this piece of furniture was not that great. I wanted to buy a piece of furniture that was fairly easy to put together. I also wanted a piece of furniture that looked okay. This piece of furniture achieved neither one, I would have been better off going to a second hand furniture store and buying a bookcase there. Even if I had to refinish the second hand bookcase it would of been less hassle then this thing. Oh, Sauder I do not want to see a response saying please contact us at 1-800 whatever. When do most people put this furniture together? I would hazard to guess the weekend. When is Sauder customer service open? I can tell you it is not the weekend. If you are thinking of buying this, I would think twice.