KeurigK-Supreme Plus SMART Coffee Maker, Single Serve K-Cup Pod Coffee Brewer, BREWID and MultiStream Technology, 78 Oz, Black

The media could not be loaded. We’ve had the Classic and Elite Keurig. This one is the best we’ve had so far in my opinion. Here’s some thoughts that may help if you’re trying to decide between Keurig models that I wondered about because it can be overwhelming trying to read each models options.I honestly don’t think we need the WiFi option on it, but if your a person that likes to start your coffee from your phone or tablet while you’re siting on the couch or in bed then this would be a neat option for you. You can do different settings in the App as well. If that doesn’t matter to you then I’d think about choosing the K supreme plus (without the ‘smart’ option) that has all the same options ( I believe) without the WiFi and costs less.The options on this model are more than we’ve had on previous Keurigs:1. You can save personal favorite settings and just press that one button each time instead of choosing the strength and temp each time. I believe there’s 3 favorite settings you can save for 3 people or 3 options .2. More options for the temperature (see the video)I put the thermometer under it while it was running at the hottest setting. ( see pictures) The hottest it got up to was 182 while dripping, the cup of coffee right when it stopped filling up was about 173 degrees . For us that’s pretty hot and does get hotter than the Eilite we had previously.3. More options for the strength (see the video)4. 5 prongs vs 1 puncture the pod to get more flavor out of your coffee which I did notice.5. WiFi settings if that’s something you’d like to have are pretty neat. You don’t have to be connected to WIFi though to use the Keurig it’s just an extra option.6. A lot Quieter than the other Keurigs we’ve used .7. It tells you if a used pod is in the machine so you remember to take it out and not reuse it.8. It takes a picture of the coffee pod you put in and sets the machines settings to where it feels you’d get the best cup of coffee from that brand or type of pod you put in and you just hit start. ( Or you can bypass it and choose what you want)9. The handle on the water side is awesome, much easier to take off and on to fill up. It hold just a little more water than the elite but looks smaller.10. It is a slimmer shape and doesn’t take up a ton of room. It’s kind of an L shape , you can’t move the water to the back like on another Keurig model but the way it sits is great for us & still takes up less room than previous models.11. This may seem little but it has a spring to the top which makes it nicer and easier to open than previous keurigs.The time it takes to fill your cup is a little longer the stronger you go but that’s a good thing in my opinion it just means it’s letting the water soak into your pod to get more flavor from your coffee.People mentioned it splatters out of their cup when it’s filling their cup up so I was worried about that. I did notice a few little splashes with some dots of coffee on the counter which isn’t fabulous but it’s really not much at all to wipe it down each time. It’s really very very little.This Keurig model we feel is the best one we’ve gotten due to the extra options , doesn’t take up as much counter space and looks very pretty in my opinion…it’s not plasticky looking like the previous ones , the top part is a pretty shiny black metal and feels heavy.We bought this on sale when Amazon was having their prime day deals and very happy we did. I still think it’s worth the normal price even not being on sale.

Does a good job of identifying k-cups, unclear if default brew settings change depending on which kcup. Pokes fives holes in kcup top so more evenly applies water to grounds, but still one hole in kcup bottom so still brews in about the same amount of time limited by that flow rate our bottom hole. Nice feature to be able to brew coffee hotter or stronger by adjusting settings. Design leaves room for a larger reservoir for water. Not sure why it is about half the size that it could be. In summary, no better or worse than any other Keurig machines except for the temperature and brew strength settings.

UPDATE: November 7th, 2024Yeah, LoL, absolute trash. I bought this February 24th, 2024. Those who are astute will notice that was a mere 9 months ago. The last 2 weeks, I have gone through roughly 20 wasted k-cups due to this brewer not finishing and having 'ERROR CODE 2' on the screen. I followed online troubleshooting, which is an elaborate "have you tried turning it off and on again".I then called and spoke to a representative who, as always, spoke perfect English and didn't interrupt me once (sarcasm). During this call, I had to follow the same steps I had already done and since the error is intermittent, the brew completed while on the phone. This was after "according to her records" I bought the machine in 2021 - so I had to be very firm and share the exact date I bought it as I was looking at the order and receipt on my PC screen at that very moment. She was in the process of telling me how she will send me a coupon (to buy k-cups from only their store, I'm sure) while I was trying to interrupt her and tell her that it won't fix it. I was also brewing a second cup at that moment, and it gave me an error code that time.Eventually, I had to speak very loudly and talk to someone in a way I don't enjoy. Not swearing or anything like that, but I had to be firm and raise my voice to get her to stop talking and trying to push me off the phone. Nobody should ever have to do that. It ended with them sending me a warranty replacement. I'm going to use it for the moment, because I don't have a choice. But I'm looking at Ninja's offerings now, since this cheap plastic "smart" one is the best they offer now. It didn't use to be like this. They used to have lights, style, touch screens, wallpapers, etc. And they used to last at least 5 years of more than average use. What happened to you, Keurig?To finish the abhorrent phone call, I was told to wait on the line for a breif survey... I was hung up on instead. That's one way to make sure you don't get bad reviews, I guess?________________________________________________________________________________________________I don't know what happened to Keurig. My last 3 makers (that's right, merely 3, since 2008) lasted very long. And were very reliable. I always bought the best one since ours is used daily multiple times.This one, however, not only looks like generic crap with plastic everywhere and no lights in the reservoir and junky plastic buttons - but it is also 100% pointless getting the smart version. The remote brew *never* works. All I wanted was to be able to start my coffee remotely as I'm getting out of bed. But the app to do this is just horrific. It usually reports it as 'brewing' when you open the app, despite it not being touched yet. Or you start it, and it doesn't actually start, so you walk out to an empty cup. Possibly worst of all, it takes about 5 steps to get to the part where you can brew remotely, including a fingerprint, lol. And lastly, the scheduled remote brew doesn't actually start it - it waits for you to click brew anyway. In case your cup isn't under it... Now I could swear I was able to set a remote brew on my coffee pot before Keurig made k-cups. Even before the Internet.This is of course not user error. I have very strong home networking with a high performance gigabit internet, $200 modem, and $400 router because I have over 35 connected devices. I have, of course, cleared cache and factory reset the app many times.It's junk. Do not waste your time or money getting the "smart" one because the only thing they really want is the opportunity to try to hook you in their coffee subscription - that's the purpose of all of this. To get you to open the app and possibly buy monthly coffee, lol.Will update if they ever do the right thing and separate the brewing to its own app. But I doubt it because everything needs a subscription these days to be profitable (sarcasm).