Arama Cell Phone Headset w/Lightweight Secure-Fit Headband, Pro Noise Canceling Mic and in-line Controls, 3.5mm Wired Headphones for iPhone, Samsung, LG, HTC, BlackBerry Mobile Phone and iPad Tablet

I purchased this headset initially to use with my mobile phone as I have been doing increasingly more work from home. I already had a USB headset by another company that I was using for my VOIP, however my wireless was not always stable enough to maintain a quality call. The two most important features to me when searching for a mobile phone headset were sound quality and comfort. When first using the headset, I tried it out with some family members. No issues with person to person calls. I primarily use this headset to call in to conference calls and also received very positive feedback from other call attendees. The headset is also extremely lightweight, has enough adjustment to fit all members of my family, and is comfortable enough to wear for multiple hours. Both of my required features were met with flying colors. Other positive items to note: - The boom is adjustable to use on either left or right side, and can be moved closer or further from your face to fine tune the microphone pickup. - The headset earpieces can pivot to allow the headset to collapse flat for packing into a laptop bag. This feature alone was enough to prompt me to purchase a second headset. - There is a volume adjustment and single call button inline on the cord which helps for fine tuning the volume or answer/end calls, allowing me to leave my phone on the wireless charging base. I do have a one area where the headset could be improved, but it is very minor and I don't feel it detracts from the quality or rating. The button on the headset is very easy to hit on accident. There have been a few instances where I have accidentally disconnected a call when reaching across my body and pinching the button between my arm/chest. I have had this same issue with the earbuds that came with my phone. This issue can be alleviated by disabling the ability to answer the phone with the headset button as an option within the phone itself.

I have two reviews below, but here's another one: When I first reviewed this, the volume was so low I could barely hear. Turned out I was using an included adapter that was NOT necessary. On my second review, I complained the right side was louder than the left. Still, I was impressed with the clarity. Based on my first review, Arama sent me a replacement. (Talk about responsive!) So I tried the replacement this morning, and I couldn't be happier. It's clear, plenty loud, and the volume is the same on both sides. Now, let's talk about the mike. I never asked anyone to comment on how I sounded this morning, but a couple things: 1) I was shuffling around and drinking coffee, and Webex did NOT show me speaking. Good noise cancelation. When I DID talk, Webex showed it. Good discrimination. And based on others' responses to me, no one had any problem understanding me. So ... cool. I'm gonna leave my original review below. Here's an update: First, I could barely hear voices. Arama contacted me immediately and offered me a replacement. It's now on the way. But ... it bugged me that I needed to use one of the included adapters to hook up to my cell phone. So, I finally tried to plug in without the adapter. And it worked. I feel like such a FOOL! So, here's a better review: 1) The right side is louder than the left. 2) At max volume, it's not quite as loud as the headset it's replacing. 3) It's MUCH clearer than my old one. That entirely makes up for the slightly lower volume. 4) I don't have feedback yet on how clear my voice is to others on the call. I'll update this when I know. So ... When the replacement headset arrives, I suppose I should return it. That's the ethical thing to do. However ... I do think I will check volume (in both ears) and clarity ... Did I mention that I'm impressed with Arama's responsiveness? ORIGINAL REVIEW BELOW I have a headset I use for my cell phone. Dunno the brand (has a skull on the headband). It works ok, but it has no volume control and it uses an inline mic that I don't trust. And, I have trouble understanding other people on conference calls. So I looked for something newer and (hopefully) better. This Arama looked like the ticket. It has a boom mike with a little muff on it, and it has a volume control in the cord. The Arama came with two adapters. I needed the middle adapter for my cell phone. So ... my Monday morning conference call ... I started with the volume set to max, and when I joined the call, I heard NOTHING. I rolled the volume nob to silent, then back to max. I found I could just barely hear something. Apparently the other members could hear me. I explained I needed to switch headsets, and I heard a faint "Ok, we'll wait". I assume either the adapter is defective or that the headset is. I'm seriously bummed.

I bought these for personal use. At home, use to talk to my friends on the phone.... my bestie could talk for 3-4 hours. Who wants to hold a phone that long? I'm always trying to do something so wanted something hands-free. Sure, the earpiece is fine but I pick up too much background noise. Only giving these 4-stars because of no instructions. I tried everything to make them work. I would plug in, try to use and I couldn't hear anything or anyone on my phone. I thought I either got a bad pair or they were incompatible with my phone. Right when I was about to do a return to Amazon, I decided to look at a video to see if it could help me out. And it did! How these work is that you have to start your music, or make your call, and when it connects, then you plug the cord into your phone. Problem solved! I just thought it would be nice if there was just a slip of paper instructing me to call and then plug in. How hard would that have been to let people know that? Otherwise, 5-stars. As far as MUTE? Which many reviews seem to not like.... since I'm just using as a personal phone headset and not for any business, I just go to the mute button on my phone and mute. Same as when I unmute. All done through the phone. I haven't had long, but I think they will hold up well for what I use them for. UPDATE: These work beautifully... for listening to music or watching videos on my phone, but when it comes to talking on the cell, these will not connect. Cannot get them to work with the actual phone call. Went by cell phone store and they couldn't get them to work with the phone either. It may be my phone ... or not.... but not working with phone calls on a cell. Sorry! Still very nice headphones and will probably work well with a call center.

This product is good, and it does work with an iPhone 12 mini, but not with a two-part adapter that allows for a headset plug in and the charging cable plug in.

This is an awesome product. I use it a lot. Love this. So useful

Works great!

Very good sound quality for mobile phone conversations, at a reasonable price (CAD$49). Works well with my LG Phone and my iPhone.

Very fast delivery. Works perfect with both my Samsung Galaxy Grand Prime cell phone & Dell laptop computer. Recommend product and retailer.